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Customer Experts - Italian Speaking - Remote inGreece
Résumé du poste
A leading recruitment agency is seeking a Customer Support Specialist to work remotely. You'll be responsible for communicating with customers, maintaining satisfaction, and tracking cases efficiently. The ideal candidate will be fluent in Italian and have strong communication skills. This role offers relocation support to Greece, a competitive salary with additional bonuses, and various employee benefits including health care and professional development opportunities.
Prestations
Responsabilités
- Communicate with customers via phone, chat & e-mail.
- Track and follow cases to ensure they're closed efficiently.
- Maintain high customer satisfaction while representing a major brand.
- Provide and maintain strong, professional relationships.
- Work towards reaching targets as set out.
Connaissances
Customer Support Specialist
Remote
Greece
Full-time
- Communicate with customers via phone, chat & e-mail
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Provide and maintain strong, professional relationships with all partners and show empathy at all times
- Work towards reaching targets as set out by client statement of work as well as internal targets
- Fluency in Italian
- Very good communication skills in English
- Exceptional communication & soft skills, as well as problem-solving skills
- Computer knowledge / tech savviness
- Resourceful, able to multitask
- Thrive as a team player in a fast-paced, high-energy, change-oriented environment
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you))
- Competitive monthly salary + 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.