Customer Experts - Italian Speaking - Remote inGreece

Dila Recruitment; Genova; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading recruitment agency is seeking a Customer Support Specialist to work remotely. You'll be responsible for communicating with customers, maintaining satisfaction, and tracking cases efficiently. The ideal candidate will be fluent in Italian and have strong communication skills. This role offers relocation support to Greece, a competitive salary with additional bonuses, and various employee benefits including health care and professional development opportunities.

Servizi

Complete support for relocation to Greece

Competitive monthly salary + 2 extra salaries per year

Health care benefits

Full training by certified instructors

Professional growth & development opportunities

Free online Greek language courses

State of the art premises for a great working environment

Mansioni

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases to ensure they're closed efficiently.
• Maintain high customer satisfaction while representing a major brand.
• Provide and maintain strong, professional relationships.
• Work towards reaching targets as set out.

Conoscenze

Fluency in Italian

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Resourceful, able to multitask

Team player in a fast-paced environment

Descrizione del lavoro

Position

Customer Support Specialist

Work model

Remote

Location

Greece

Employment type

Full-time

What you will do

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring

• Fluency in Italian
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you))
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas