Jobs in Napoli, Italy
Italian Customer Service Agents ( Relocation to Greece)
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Italian Customer Service Agents ( Relocation to Greece)
Job summary
A consulting firm is seeking motivated Italian Customer Service Agents for a role that involves relocation to Greece. As a representative, you will assist customers of global brands through various communication channels. Ideal candidates will have fluency in Italian, good English skills, and strong communication abilities. The position offers relocation support, competitive salary, and opportunities for career growth.
Benefits
Qualifications
- Fluency in Italian is required.
- Good English skills are needed.
- Previous customer service experience is a plus.
Responsibilities
- Respond to customer queries via phone, email, and chat.
- Troubleshoot basic technical issues.
- Maintain customer satisfaction by delivering service.
Skills
Job Openings Italian Customer Service Agents ( Relocation to Greece)
We are looking for motivated and customer-oriented individuals to join our clients international customer service team in Greece. As a Customer Service Representative, you will be the first point of contact for customers of well-known global brands, handling inquiries via phone, email, or chat.
Key Responsibilities:
- Respond to customer queries in a timely and professional manner via phone, email, and live chat
- Troubleshoot basic technical issues or product concerns and provide accurate information
- Escalate complex issues to the appropriate internal teams
- Maintain customer satisfaction by delivering exceptional service
- Accurately log all interactions and update customer records
Requirements:
- Fluency in Italian (C1 level or above)
- Good level of English (B2 or higher)
- Excellent communication and problem-solving skills
- Previous customer service experience is a plus but not mandatory
- EU citizenship or eligibility to work in Greece
Whats Offered:
Relocation support:
- Flight to Greece, airport pickup, and accommodation assistance
- Competitive monthly salary + performance bonuses
- Paid training and career development opportunities
- Multicultural work environment with modern offices
- Health insurance and other employee benefits
- Opportunities to grow within a global organization
Send us your resume at abir.abdelmoula@cbtalents.org
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.