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NOC Tier 1 Engineer – Remote, WAN & Cisco CCNA
Résumé du poste
Un'azienda di consulenza tecnologica in Italia è alla ricerca di un Operatore NOC di primo livello. Il candidato si occuperà della gestione delle richieste provenienti da coda telefonica e ticket, supportando i tecnici del cliente e risolvendo incidenti. Si richiede certificazione CCNA e conoscenze in WAN e LAN. Il lavoro è completamente remoto e la retribuzione sarà valutata in base alla seniority.
Prestations
Qualifications
- CCNA certification with practical experience.
- Good knowledge of WAN technologies.
- Able to execute troubleshooting on local and distributed networks.
Responsabilités
- Manage requests from phone queue and tickets.
- Handle relationships with client's technicians.
- Perform diagnosis to fulfill requests and resolve incidents.
Connaissances
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.