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Chat-Jobs in Italien

Remote Digital Live Chat Agent

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Ich möchte über neue Stellenangebote mit dem Stichwort „Chat“ benachrichtigt werden.

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Remote Digital Live Chat Agent
Secure Capital Solutions
Italien
Remote
EUR 30.000 - 45.000
Vollzeit
Vor 5 Tagen
Sei unter den ersten Bewerbenden

Zusammenfassung

A leading funding company in Italy is seeking a Remote Digital Live Chat Agent. You will be the first point of contact for clients seeking funding guidance, assisting them with questions and ensuring a smooth experience. Ideal candidates have strong writing skills, are customer-focused, and can manage multiple chats. The role offers a flexible work schedule, growth opportunities, and competitive pay based on performance.

Leistungen

Flexible Work Schedule
Growth Opportunities
Competitive Pay + Bonuses
Supportive Work Environment

Qualifikationen

  • Excellent written communication skills.
  • Ability to handle various chat platforms or CRM tools.
  • Willingness to learn new technologies.

Aufgaben

  • Assist clients with questions regarding funding solutions.
  • Provide support with document submission guidance.
  • Log each interaction for a consistent experience.
  • Ensure each client feels respected and valued.
  • Collaborate with team members to resolve issues.

Kenntnisse

Strong command of grammar and spelling
Customer-first communication style
Fast and accurate typing
Comfort with basic technology
Ability to manage multiple chat conversations
Jobbeschreibung
Position Summary

We’re looking for a friendly, detail-oriented Remote Digital Live Chat Agent to join our funding support team. You’ll be one of the first points of contact for individuals and businesses seeking guidance on our funding programs and financial services. Through our online chat system, you’ll help applicants, clients, and partners get clear, accurate information to confidently move forward in their funding journey.

Your professionalism, clarity, and supportive communication style will help people feel informed, reassured, and valued as they navigate their financial options.

What You’ll Do:
  • Assist clients by answering questions about our funding solutions, application requirements, eligibility, and general company policies.

  • Provide helpful support with tasks such as account access, document submission guidance, and navigating our online funding portal.

  • Accurately log each interaction to ensure a smooth, consistent experience across our team.

  • Make every individual feel respected, heard, and confident throughout the conversation.

  • Collaborate with teammates to resolve issues efficiently and contribute to ongoing improvements in our support process.

What You Should Have:
  • Strong command of grammar, spelling, and a polished professional tone.

  • A clear, customer-first communication style that builds trust and clarity.

  • Fast, accurate typing to keep conversations flowing smoothly.

  • Comfort with basic technology and willingness to learn new tools and systems.

  • Ability to manage multiple chat conversations at once.

  • Experience with chat platforms or CRM tools is helpful, but not required.

What We Offer:
  • Flexible Work Schedule: Build a routine that supports your work-life balance.

  • Growth Opportunities: Develop your communication, client support, and financial-service skills in a fast-growing industry.

  • Competitive Pay + Bonuses: Earn more based on performance.

  • Supportive Work Environment: Join a trusted funding company that values teamwork, integrity, and employee well-being.

What Makes This Role Meaningful

You’re not just answering questions—you’re shaping each client’s impression of our brand and helping them take important steps toward securing the funding they need. Your clarity, professionalism, and empathy directly impact client confidence, satisfaction, and loyalty.

This is more than a customer support position. It’s an opportunity to play a key role in how people experience our company—while building a flexible career you can grow from anywhere.

How to Apply

Please include a cover letter and resume.

If selected, you’ll be invited to complete a short assessment to help us learn more about your skills and communication style.

Interested? Apply Today!

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* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.

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