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Remote BMC Helix Administrator — Drive Reliable ITSM
Resumo da oferta
A technology solutions company seeks a BMC Helix Administrator to maintain and optimize BMC Helix environments. This remote role involves administering system configurations, managing user access, and ensuring high availability of service management processes. The ideal candidate has a Bachelor’s degree in Computer Science, 3-5 years of experience with BMC Helix, and strong problem-solving skills.
Qualificações
- 3-5 years of experience in administering BMC Helix or similar IT Service Management platforms.
- Strong knowledge of BMC Helix architecture, components, and administration.
- Experience with incident, problem, and change management workflows within BMC Helix.
Responsabilidades
- Administer BMC Helix applications, ensuring optimal performance.
- Monitor system health and performance, resolving issues.
- Provide technical support and training to end-users.
Conhecimentos
Formação académica
Ferramentas
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.