Jobs in Bologna, Italy
Italian-Speaking Customer Experts Jobs - Remote Inside Greece
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Italian-Speaking Customer Experts Jobs - Remote Inside Greece
Job summary
A recruitment agency is looking for a Customer Expert to provide support in a remote role based in Greece. The ideal candidate should be fluent in Italian and possess strong communication skills in English. Responsibilities include communicating with customers, tracking cases, and ensuring customer satisfaction. The role offers competitive salary, bonuses, and relocation support.
Benefits
Qualifications
- Fluency in Italian is mandatory.
- Strong communication skills in English required.
- Ability to multitask and work as a team player.
Responsibilities
- Communicate with customers via phone, chat & e-mail.
- Track and follow cases to ensure closure.
- Maintain high customer satisfaction.
Skills
Ready for a career move that feels right? At Dila Recruitment , you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.
- Communicate with customers via phone, chat & e-mail
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Provide and maintain strong, professional relationships with all partners and show empathy at all times
- Work towards reaching targets as set out by client statement of work as well as internal targets
- Fluency in Italian
- Very good communication skills in English B2 level
- Exceptional communication & soft skills, as well as problem-solving skills
- Computer knowledge / tech savviness
- Resourceful, able to multitask
- Thrive as a team player in a fast-paced, high-energy, change-oriented environment
- Complete support to help you ease your relocation to Greece, we cover your flight tickets expenses, 2 weekshotel accommodation (including breakfast), support with the house searching process (all at no cost to you)
- Competitive monthly salary + 2 extra salaries per year + monthly performance bonus , Sundays and public holidays are paid 200%
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.