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Customer Support Italian-Speaking - Remote role located in Greece
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Customer Support Italian-Speaking - Remote role located in Greece
Job summary
A leading customer service company is seeking a Customer Expert to support their international clients. The role involves communicating with customers via phone, chat, and email, ensuring a high level of satisfaction. Candidates must be fluent in Swedish and have good English skills. The position offers a full-time remote work model with competitive pay and relocation support.
Benefits
Responsibilities
- Communicate with customers via phone, chat, and email.
- Track and manage cases for timely resolution.
- Maintain high customer satisfaction and represent the brand with professionalism.
- Build strong relationships with partners and customers.
- Work towards achieving personal and team targets.
Skills
Customer Expert
Remote (based in Greece)
Greece
Full-time
- Communicate with customers via phone, chat, and email
- Track and manage cases to ensure timely resolution
- Maintain high customer satisfaction and represent the brand with professionalism
- Build strong, positive relationships with partners and customers
- Work towards achieving personal and team targets
Join an international team in sunny Greece! As a Customer Expert , you’ll work for one of our well-known international clients , supporting their customers via phone, chat, and email. You’ll make sure every customer enjoys excellent service and feels valued in every interaction.
- Fluent Swedish (both written and spoken)
- Good English skills (min. B2 level)
- Excellent communication and problem-solving abilities
- Basic computer skills and tech confidence
- Team spirit, adaptability, and a proactive mindset
Relocation support : flight tickets covered, 2 weeks hotel accommodation with breakfast, and full assistance finding your new home (at no cost to you)
- Competitive salary package : fixed monthly pay + 2 extra salaries per year + performance bonus
- Additional benefits : health care, Sunday & public holiday pay (200%), and exclusive discounts
- Training & career development : full onboarding with certified instructors and clear growth opportunities
- Vibrant workplace : community activities, social initiatives, and free online Greek lessons
- Access tostate-of-the-art premisesfor when you are on-site or choose to work from the office.
Apply now and start YOUR journey under the Agean Sun!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.