Customer Support Italian-Speaking - Remote role located in Greece

SIMPLE | LIFE | JOURNEY; Palermo; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading customer service company is seeking a Customer Expert to support their international clients. The role involves communicating with customers via phone, chat, and email, ensuring a high level of satisfaction. Candidates must be fluent in Swedish and have good English skills. The position offers a full-time remote work model with competitive pay and relocation support.

Servizi

Relocation support including flight tickets and hotel accommodation

Health care

Performance bonus

Training & career development

Vibrant workplace activities

Mansioni

• Communicate with customers via phone, chat, and email.
• Track and manage cases for timely resolution.
• Maintain high customer satisfaction and represent the brand with professionalism.
• Build strong relationships with partners and customers.
• Work towards achieving personal and team targets.

Conoscenze

Fluent Swedish

Good English skills (min. B2 level)

Excellent communication

Problem-solving abilities

Basic computer skills

Tech confidence

Team spirit

Adaptability

Proactive mindset

Descrizione del lavoro

Position

Customer Expert

Work model

Remote (based in Greece)

Location

Greece

Employment type

Full-time

What You’ll Do

• Communicate with customers via phone, chat, and email
• Track and manage cases to ensure timely resolution
• Maintain high customer satisfaction and represent the brand with professionalism
• Build strong, positive relationships with partners and customers
• Work towards achieving personal and team targets

Requirements

Join an international team in sunny Greece! As a Customer Expert , you’ll work for one of our well-known international clients , supporting their customers via phone, chat, and email. You’ll make sure every customer enjoys excellent service and feels valued in every interaction.

What You Bring

• Fluent Swedish (both written and spoken)
• Good English skills (min. B2 level)
• Excellent communication and problem-solving abilities
• Basic computer skills and tech confidence
• Team spirit, adaptability, and a proactive mindset

Benefits

Relocation support : flight tickets covered, 2 weeks hotel accommodation with breakfast, and full assistance finding your new home (at no cost to you)

What We Offer

• Competitive salary package : fixed monthly pay + 2 extra salaries per year + performance bonus
• Additional benefits : health care, Sunday & public holiday pay (200%), and exclusive discounts
• Training & career development : full onboarding with certified instructors and clear growth opportunities
• Vibrant workplace : community activities, social initiatives, and free online Greek lessons
• Access tostate-of-the-art premisesfor when you are on-site or choose to work from the office.

Apply now and start YOUR journey under the Agean Sun!