German Customer Service Specialist in Malta

CBTalents; Bolzano; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A digital support company is seeking a fluent German speaker to join their Customer Support team in Malta. In this hybrid role, you will assist users via email and chat while moderating content on various platforms. Full training is provided to help you succeed in this position. The role requires a positive mindset and the ability to work rotating shifts. The company offers health insurance, career development opportunities, and relocation support.

Servizi

Full training and ongoing support

Health insurance after 6 months

Career development opportunities

Relocation support

Welcoming team environment

Competenze

• No experience required; training will be provided.
• Comfortable with rotating shifts, including evenings and weekends.

Mansioni

• Assist users via email and chat.
• Review user content for compliance with guidelines.
• Flag inappropriate content and escalate serious issues.

Conoscenze

Fluent in German

Good written communication in English

Detail-oriented

Comfortable using Microsoft Word and Excel

Descrizione del lavoro

Overview

German Customer Support (Email & Chat) Malta

Help create a safer digital world while living in the heart of the Mediterranean!

Are you fluent in German and ready to make a real impact in the digital space? We’re looking for passionate individuals to join our team in Malta as Customer Support & Content Moderation Agents.

In this hybrid role you’ll combine the art of helping people with the responsibility of keeping online platforms safe. If you’re detail-oriented, empathetic and eager to learn this could be the perfect opportunity for you.

What Youll Be Doing

• Customer Support (70%)
  • Assist users via email and chat; no phone calls required.
  • Provide helpful, friendly and professional support in German and English.
  • Use the right tools to deliver accurate information and efficient solutions.
• Content Moderation (30%)
  • Review user content across various apps and marketplaces.
  • Ensure all material follows guidelines and legal requirements.
  • Flag inappropriate content and escalate serious issues using internal systems.

What Were Looking For

• Fluent in German with good written communication skills in English.
• Comfortable using tools like Microsoft Word and Excel.
• No experience? No problem. If you’re curious, motivated and detail-focused, we’ll train you!
• A positive mindset and willingness to work rotating shifts (including evenings and weekends).

What Youll Get

• Full training and ongoing support
• Health insurance (after 6 months)
• Career development and internal mobility opportunities
• Relocation support (airport pickup, hotel stay and flight contribution)
• A welcoming team and a role with purpose

Ready to be part of something meaningful? Join us in making the internet a safer place while enjoying everything Malta has to offer.

Interested

Let’s talk about your future in Malta!

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Key Skills

• Design
• Engineering
• Baan
• Customer Service
• Fund Management
• ABAP
• Elevator

• Employment Type : Full Time
• Experience : years
• Vacancy : 1