3.551

Back Office jobs in Italy

Work in Portugal - Customer Operations/Italian Market

Cross Border Talents

Roma
On-site
EUR 30,000 - 50,000
26 days ago
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Work in Portugal - Customer Operations/Italian Market

Cross Border Talents

Venezia
Hybrid
EUR 30,000 - 50,000
26 days ago

Work in Portugal - Customer Operations/Italian Market

Cross Border Talents

Torino
On-site
EUR 30,000 - 50,000
26 days ago

Work in Portugal - Customer Operations/Italian Market

Cross Border Talents

Palermo
On-site
EUR 30,000 - 50,000
26 days ago

Work in Portugal - Customer Operations/Italian Market

Cross Border Talents

Milano
On-site
EUR 30,000 - 50,000
26 days ago
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Work in Portugal - Customer Operations/Italian Market

Cross Border Talents

Napoli
On-site
EUR 30,000 - 50,000
26 days ago

Work in Portugal - Customer Operations/Italian Market

Cross Border Talents

Firenze
On-site
EUR 30,000 - 50,000
26 days ago

Work in Portugal - Customer Operations/Italian Market

Cross Border Talents

Bologna
Remote
EUR 30,000 - 50,000
26 days ago
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Work in Portugal - Customer Operations/Italian Market

Cross Border Talents

Milano
On-site
EUR 30,000 - 50,000
26 days ago

Back Office & Logistics Coordinator – Medical Devices

Randstad Filiale di Milano Medical

Lazio
On-site
EUR 30,000 - 50,000
27 days ago

Back Office & Logistics Coordinator (English)

Randstad filiale di milano medical

Frosinone
On-site
EUR 25,000 - 30,000
27 days ago

Global Finance Accountant — Intercompany & Reconciliations

Intertek

Cernusco sul Naviglio
On-site
EUR 30,000 - 40,000
27 days ago

Back office commerciale

Orienta filiale di affi

Verona
On-site
EUR 10,000 - 30,000
27 days ago

Addetto al customer care in italiano e tedesco – fleet services

Gi group spa filiale di milano filzi

Milano
Hybrid
EUR 10,000 - 30,000
27 days ago

Impiegato back office commerciale estero (inglese e francese)

Maw filiale di oderzo

Treviso
On-site
EUR 30,000 - 50,000
27 days ago

ADDETTO/ADDETTA FRONT/BACK OFFICE

Gi Group S.p.A

Brescia
On-site
EUR 24,000 - 30,000
27 days ago

Junior Accountant | Milano

Intertek

Cernusco sul Naviglio
On-site
EUR 25,000 - 35,000
27 days ago

Back office assistant_categorie protette collocamento obbligatorio

RANDSTAD Italia SpA

Milano
On-site
EUR 22,000 - 28,000
27 days ago

Accountant | Milano - Categorie Protette (L.68/99)

Intertek

Cernusco sul Naviglio
On-site
EUR 30,000 - 40,000
27 days ago

Impiegato/a cassa e fatturazione - mercato ortofrutticolo (orario notturno)

Gruppo Orsero

Veneto
On-site
EUR 30,000 - 50,000
27 days ago

Impiegato Amministrativo- Gestione Titotli

Page Personnel Italia SPA

Roma
On-site
EUR 10,000 - 30,000
27 days ago

Addetto al Customer Care in Italiano e Tedesco – Fleet Services

Gi Group SpA Filiale di Milano Filzi

Italy
Hybrid
EUR 10,000 - 30,000
27 days ago

Addetto/a back office - ufficio gare

Orienta filiale di roma labicana

Firenze
Hybrid
EUR 25,000 - 35,000
27 days ago

Assistenza clienti inbound in lingua fiamminga

Etjca spa roma

Milano
Hybrid
EUR 10,000 - 30,000
27 days ago

Commerciale Estero

Randstad Talent Selection Desenzano

Lombardia
On-site
EUR 10,000 - 30,000
29 days ago

Top job titles:

Categorie Protette jobsTempo Indeterminato jobsAssistenza Anziani jobsBagnino jobsVenditore jobsLaboratorio Analisi jobsDigital Marketing jobsGruista jobsRelazioni Internazionali jobsCommercialista jobs

Top companies:

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Top cities:

Jobs in RomaJobs in PalermoJobs in VeneziaJobs in BariJobs in ParmaJobs in CataniaJobs in RiminiJobs in LivornoJobs in PescaraJobs in Varese

Similar jobs:

Front Office jobsBack Office Commerciale jobs
Work in Portugal - Customer Operations/Italian Market
Cross Border Talents
Roma
On-site
EUR 30,000 - 50,000
Full time
26 days ago

Job summary

A recruitment agency is seeking an Operations Customer Expert to join its team in Lisbon. The role involves responding to customer requests, handling support tickets, and conducting outbound calls in a dynamic multicultural setting. Ideal candidates will be fluent in Italian and have strong communication skills. Salary options include incentives for productivity and comprehensive health insurance from day one.

Benefits

Health insurance
Monthly allowances
Performance-based bonuses
22 vacation days

Qualifications

  • Fluent in Italian and proficient in English.
  • Strong communication skills for customer interaction.
  • Experience in handling customer requests and support tickets.

Responsibilities

  • Respond to customer requests via various channels.
  • Handle support tickets and perform back-office tasks.
  • Conduct outbound calls to promote products and gather feedback.

Skills

Customer service
Communication skills
CRM tools
Multitasking
Job description
Want to Relocate to Portugal?
We are looking for Italian-speaking talents who want to build a career in Customer Operations &
International Support while working in a diverse, multicultural environment in Lisbon.

Position: Operations Customer Expert
Location: Lisbon, Portugal
Market: Italian-Speaking

Your Main Responsibilities

As part of the Customer Service Operations team, you will:

  • Respond to customer requests via email, chat, contact forms, and calls
  • Handle support tickets related to general queries, refunds, or incomplete services
  • Call users to speed up case resolution and improve communication
  • Perform back‑office tasks that may involve outbound calls
  • Conduct outbound calls to promote products, collect feedback, and support customer success
  • Maintain accurate records using CRM tools
  • Achieve performance goals and respect deadlines
  • Provide operational feedback and elevate cases when needed
Salary Package With & Without Accommodation
Option 1 With Apartment (Company Housing Included)

Total Gross Cash Compensation: 1,050 / month
Includes:

  • Base salary
  • Monthly holiday & Christmas allowances
  • Meal allowance (7 per working day)
  • Apartment benefit-in-kind (200 declared on payslip, tax‑free until 31/12/2026)
  • Health insurance from day one
  • Potential productivity bonus (performance-based)
Option 2 Without Apartment (You Arrange Your Own Housing)

Total Gross Cash Compensation: 1,379.00 / month
Includes:

  • Higher base salary (no apartment benefit)
  • Monthly holiday & Christmas allowances
  • Meal allowance
  • Health insurance from day one
  • Potential productivity bonus (performance-based)
Training Information
  • Schedule: 8 hours/day
  • Training content includes system onboarding, customer management, product training & on‑the‑job practice
  • Training allowance: 42.72 per day
  • Payment is made only if training is fully completed
Working Conditions
  • 40 hours/week + 1 hour lunch break
  • 22 vacation days per year
  • Italian holidays apply
  • If you work on a Portuguese public holiday, you receive a compensation day
  • Office located near Oriente / Moscavide stations (easy access by metro, bus, train)

Why Portugal?
A multicultural lifestyle, sunny climate, international work environment, career growth opportunities, and a great work‑life balance.

Want to apply or learn more? Feel free to message me!

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.