Back Office jobs in South Africa
Work in Portugal - Customer Operations/Italian Market (Accomodation from Day 1)
Global People Sphere
Junior Project Assistant – Officina Meccanica Navale
Gi Group S.p.A
Junior Project Assistant Officina Meccanica
Gi Group S.p.A
Impiegato / a Bancario - Customer Care Bancario - L'Aquila
Adecco Filiale di Milano Banche
Customer Service Italia / Estero - settore abbigliamento
Staff S.p.A. Filiale di Modena
Discover more opportunities than anywhere else. Find more jobs nowImpiegato/a Back Office e Controllo Dati
tecno-system
Back Office - Contabilità & Supporto Team (Mensa)
C.S.S. Group
Impiegato/a Back Office – Ufficio Commerciale
C.S.S. Group
Connect with headhunters to apply for similar jobsAddetto Back Office – Trattamento Rifiuti | Legnano
Synergie Filiale di Milano
Impiegata Amministrativa – Part-Time, Smart Working (Roma)
Eurointerim S.p.A.
ADDETTO/ADDETTA BACK OFFICE - SETTORE TRATTAMENTO RIFIUTI
Synergie Filiale di Milano
IMPIEGATA/O AMMINISTRATIVA PART TIME CAT. PROTETTA L. 68/99
Eurointerim S.p.A.
Back office polizze - broker assicurativo
Page Personnel Italia SPA
categorie protette - Customer Service Estero - prov di Udine
Page Personnel Italia SPA
Back Office & Sviluppo Commerciale – Tempo Pieno
Iziwork SpA
Impiegato back office e sviluppo commerciale
Iziwork SpA
Work in Portugal - Customer Operations/Italian Market (Accomodation from Day 1)
Job summary
A leading international company is seeking an Operations Customer Expert who speaks Italian to join their team in Lisbon, Portugal. This role requires responding to customer inquiries via various channels, handling support tickets, and maintaining records using CRM tools. Candidates should possess strong communication skills and the ability to work in a multicultural environment. The position offers a gross cash compensation of €1,050 with company housing or €1,379 without, alongside health insurance and other benefits.
Benefits
Qualifications
- Fluency in Italian and English is required.
- Strong communication and customer service skills.
- Ability to handle multiple tasks efficiently.
Responsibilities
- Respond to customer requests via email, chat, and calls.
- Handle support tickets related to queries, refunds, or services.
- Maintain accurate records using CRM tools.
Skills
Want to Relocate to Portugal? We are looking for Italian-speaking talents who want to build a career in Customer Operations & International Support while working in a diverse, multicultural environment in Lisbon.
Operations Customer Expert
Lisbon, Portugal
Italian-Speaking
- Respond to customer requests via email, chat, contact forms, and calls
- Handle support tickets related to general queries, refunds, or incomplete services
- Call users to speed up case resolution and improve communication
- Perform back-office tasks that may involve outbound calls
- Conduct outbound calls to promote products, collect feedback, and support customer success
- Maintain accurate records using CRM tools
- Achieve performance goals and respect deadlines
- Provide operational feedback and escalate cases when needed
Total Gross Cash Compensation: 1,050 / month
Includes:
- Base salary
- Monthly holiday & Christmas allowances
- Meal allowance (7 per working day)
- Apartment benefit-in-kind (200 declared on payslip, tax-free until 31/12/2026)
- Health insurance from day one
- Potential productivity bonus (performance-based)
Total Gross Cash Compensation: 1,379.00 / month
Includes:
- Higher base salary (no apartment benefit)
- Monthly holiday & Christmas allowances
- Meal allowance
- Health insurance from day one
- Potential productivity bonus (performance-based)
- Schedule: 8 hours/day
- Training content includes system onboarding, customer management, product training & on-the-job practice
- Training allowance: 42.72 per day
- Payment is made only if training is fully completed
- 40 hours/week + 1 hour lunch break
- 22 vacation days per year
- Italian holidays apply
- If you work on a Portuguese public holiday, you receive a compensation day
- Office located near Oriente / Moscavide stations (easy access by metro, bus, train)
A multicultural lifestyle, sunny climate, international work environment, career growth opportunities, and a great work-life balance.
Want to apply or learn more? Feel free to message me!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.