Mission
Scalapay is a regulated Payment Institution providing Buy Now, Pay Later (BNPL) services across European markets. As a fast‑growing fintech operating under strict compliance requirements (DORA, PCI‑DSS, GDPR), we serve millions of customers and thousands of merchants across Italy, France, and other European countries.
Key Responsibilities
- Define and execute payment strategy to maximize authorization rates while minimizing costs
- Own payment economics including processor fees, interchange optimization, and cost attribution
- Develop business cases and ROI analysis for payment initiatives and infrastructure investments
- Lead strategic decisions on payment routing, processor selection, and payment method expansion
- Drive payment performance analytics and KPI reporting to executive team
- Identify and evaluate emerging payment technologies and market opportunities
Commercial Management & Negotiations
- Lead commercial negotiations with payment processors on pricing, terms, and SLAs
- Manage payment vendor relationships and contract renewals
- Negotiate interchange fees, scheme fees, and processing rates
- Build business cases for processor additions, changes, or consolidations
- Drive cost optimization initiatives across payment stack (target: 5‑% reduction annually)
- Establish and manage payment vendor governance and performance reviews
Core Banking & Settlement Strategy
- Define merchant payout strategy leveraging SEPA rails and core banking platform
- Optimize settlement economics including timing, costs, and working capital impact
- Lead core banking platform vendor relationship and commercial optimization
- Support loan securitization from a payment and settlement infrastructure perspective
- Drive treasury efficiency through improved settlement processes and reconciliation
- Partner with Finance on payment operations P&L management
Banking Relationships & Infrastructure
- Build and maintain relationships with banking partners supporting SEPA operations
- Lead strategic decisions on banking infrastructure and correspondent banking relationships
- Support securitization facility requirements with robust payment reporting and operations
- Navigate EU banking ecosystem (TARGET2, EBA Clearing) for optimal payment execution
- Drive compliance with SEPA scheme rules and EU banking regulations
- Represent Scalapay in banking industry forums and with financial institution partners
Stakeholder Management & Leadership
- Partner with Product, Business, and Commercial teams on payment strategy alignment
- Provide regular updates to CTO and executive team on payment performance and commercial opportunities
Represent payment function in board and investor discussions
- Communicate complex payment economics and trade‑offs to non‑technical stakeholders
- Build internal knowledge and capability around payment operations and economics
Required Qualifications
Experience
- 10+ years in payments, fintech, or financial services with progressive responsibility
- 5+ years in strategic / commercial payment roles (payment strategy, vendor management, business development)
- Proven track record leading commercial negotiations with payment processors and banking partners
- Experience managing multi‑million dollar payment budgets and P&L responsibility
- Direct experience with regulated financial services environments (Payment Institution, Bank, EMI)
- History of driving payment optimization and cost reduction initiatives
- Experience supporting securitization or asset‑backed lending operations (preferred)
- Background in strategy consulting, investment banking, or corporate development (bonus)
Commercial & Strategic Expertise
- Deep understanding of payment economics including interchange, scheme fees, and processing costs
- Expert knowledge of payment processor commercial models and pricing structures
- Strong financial acumen with ability to build business cases and ROI models
- Experience with commercial negotiations and contract management
- Understanding of banking relationships and correspondent banking arrangements
- Knowledge of treasury operations and working capital optimization
- Experience with vendor management and performance governance frameworks
Technical Understanding (Strategic Level)
- Strong grasp of payment processing architecture, card networks, and payment orchestration
- Understanding of payment security standards (PCI‑DSS, 3 DS, tokenization) and regulatory implications
- Familiarity with payment, and processor capabilities
- Knowledge of core banking platforms and loan servicing systems architecture
- SEPA payment expertise including SEPA Credit Transfer (SCT), Instant SEPA (SCT Inst), and Direct Debit (SDD)
- Understanding of loan securitization processes and technical requirements for asset‑backed facilities
- Knowledge of ISO 20022 messaging standards and EU banking infrastructure
- Ability to evaluate technical trade‑offs and provide strategic direction (hands‑on engineering not required)
Leadership & Influence Skills
- Strong executive presence with ability to influence senior stakeholders and board members
- Excellent negotiation skills with track record of securing favorable commercial terms
- Strategic thinking with ability to connect payment decisions to business outcomes
- Data‑driven decision making with strong analytical and financial modeling capabilities
- Comfortable with ambiguity and rapid change in high‑growth environment
- Collaborative leadership style with ability to work effectively across functions
Strong business acumen and commercial instincts
- Ability to build and maintain relationships with external partners (processors, banks, vendors)
European Market Knowledge
- Understanding of European payment landscape and local payment methods
- Deep knowledge of SEPA scheme rules and EU banking ecosystem (TARGET2, EBA Clearing)
Familiarity with European financial services regulation
- Experience working with Banque de France, PRA, or similar regulators (preferred)
- Understanding of securitization frameworks and asset‑backed lending structures in EU
Language skills
- English required, Italian or French preferred
Why you should join Scalapay
- International environment with significant challenges to be met every day
- Lots of opportunities to work with a team of industry leaders who are focused on delivering products that offer exceptional user experiences
- Personalised support to accelerate your professional growth and take ownership of the products you deliver – we want to help you grow!
- Latest technologies and being encouraged to bring your flair to the role.
Recruitment process
- A chat with someone from our Talent Team
- First interview with the CTO to deep dive into your experiences, better understand your motivation and explore your business acumen in the product world
- A case study to prepare at home to test your hard skills, and present to our team.
- A final chat with Simone, our CEO, that will share our vision and values with you
We believe in the power of diversity: Scalapay is an Equal Opportunity Employer for any minority, disability, gender identity or sexual orientation.