puestos de Staff en Francia

Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue. Achieves personal and team revenue goals. Ensures proper and timely business turnover for service delivery. Drives customer/guest loyalty by delivering service excellence throughout each experience. Provides service to grow the account on behalf of the company.

• High school diploma or GED; 2 years experience in sales, marketing, guest services, front desk, or related area.
• OR
• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related field; no work experience required.

• Target group/catering accounts with proactive solicitation and saturation.
• Partner with group/catering counterparts to manage business opportunities.
• Respond to incoming opportunities outside the EBC parameters.
• Handle all opportunities if the property does not participate in an EBC.
• Identify, qualify, and solicit new business to meet revenue goals.
• Focus on high-potential accounts.
• Develop sales plans and actions.
• Design and sell creative catered events.
• Maximize revenue through upselling packages and creative food and beverage options.
• Understand market trends and competitors.
• Close opportunities based on market conditions and needs.
• Negotiate contracts effectively.

• Handle complex, high-revenue opportunities with high customer expectations.
• Build relationships with existing and new customers through calls, events, trade shows, etc.
• Develop community relationships to expand the customer base.
• Support brand's Service and Relationship Strategy to foster loyalty.
• Deliver excellent customer service to grow account share.
• Follow brand and property standards.
• Participate in daily service routines.
• Ensure customer satisfaction before and during events.
• Understand customer needs and recommend suitable features and services.

• Collaborate with off-property sales channels for coordinated efforts.
• Manage relationships with internal and external stakeholders.
• Utilize sales resources and support staff effectively.

• Use intranet for resources.
• Conduct site inspections.
• Create contracts as needed.
• Support operational aspects of bookings.

We are an equal opportunity employer committed to diversity and inclusion. We value the unique backgrounds of our associates and do not discriminate based on protected characteristics.

Tribute Portfolio is a collection of independent hotels known for character, design, and vibrant experiences. Each hotel tells its own story, connects with its community, and showcases its brand identity. Joining Tribute Portfolio means being part of a global team where you can do your best work, start your purpose, belong, and grow into the best version of yourself.