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Remote Billing Systems Engineer — Transition to Core Role
Job summary
A global technology company is seeking a Support Software Engineer focusing on billing and invoicing systems. The ideal candidate will have over 3 years in technical support with experience in Python and Go, along with strong troubleshooting skills in financial systems. The position fosters career growth into software engineering with a focus on automating and streamlining processes. This company promotes an inclusive work environment with myriad employee benefits.
Benefits
Qualifications
- 3+ years in a high-level technical support role focused on customer billing.
- Proven, advanced troubleshooting skills.
- 1+ years of software development experience.
- Solid understanding of programming languages like Go and Python.
- Experience querying SQL and NoSQL databases.
- Excellent communication skills in English.
- Self-organized and goal-oriented.
Responsibilities
- Improve system observability through enhanced monitoring.
- Automate manual processes to reduce operational toil.
- Collaborate with stakeholders to identify process inefficiencies.
- Review code and mentor junior engineers.
- Improve codebase health through housekeeping efforts.
- Provide technical leadership and guidance.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.