Remote Billing Systems Engineer — Transition to Core Role

DoiT International; Remote; IDR 833.611.000 - 1.167.056.000; Full time

Job summary

A global technology company is seeking a Support Software Engineer focusing on billing and invoicing systems. The ideal candidate will have over 3 years in technical support with experience in Python and Go, along with strong troubleshooting skills in financial systems. The position fosters career growth into software engineering with a focus on automating and streamlining processes. This company promotes an inclusive work environment with myriad employee benefits.

Benefits

Unlimited Vacation

Flexible Working Options

Health Insurance

Employee Stock Option Plan

Professional Development Stipend

Qualifications

• 3+ years in a high-level technical support role focused on customer billing.
• Proven, advanced troubleshooting skills.
• 1+ years of software development experience.
• Solid understanding of programming languages like Go and Python.
• Experience querying SQL and NoSQL databases.
• Excellent communication skills in English.
• Self-organized and goal-oriented.

Responsibilities

• Improve system observability through enhanced monitoring.
• Automate manual processes to reduce operational toil.
• Collaborate with stakeholders to identify process inefficiencies.
• Review code and mentor junior engineers.
• Improve codebase health through housekeeping efforts.
• Provide technical leadership and guidance.

Skills

Troubleshooting skills

Customer billing knowledge

Software development experience

Communication skills

Self-organization

Tools

Python

Go

SQL

NoSQL

Job description

A global technology company is seeking a Support Software Engineer focusing on billing and invoicing systems. The ideal candidate will have over 3 years in technical support with experience in Python and Go, along with strong troubleshooting skills in financial systems. The position fosters career growth into software engineering with a focus on automating and streamlining processes. This company promotes an inclusive work environment with myriad employee benefits.