About the Role
Join our team and help shape the future of the Merchant ecosystem at Gojek! In this role, you will be an integral part of the Merchants team, working on scalable, high-impact solutions to enhance merchant operations, improve efficiency, and drive growth. You will collaborate closely with product managers, designers, and other engineers to create robust and efficient solutions that support merchant growth. If you're passionate about solving complex challenges and delivering seamless experiences for businesses, we’d love to have you on board!
What You Will Do
What You Will Need
About the Team
Food Merchants team is a large group of over 35 engineers based mainly in Jakarta. Our goal is to enable seamless onboarding of merchants to GoFood and provide an excellent experience through the GoBiz App and dashboard.
The Identity and Activation team plays a key role in ensuring a smooth onboarding process for new merchants. We build and maintain systems for registration, verification, profile setup, and activation, as well as manage user authentication, access control, and account management to ensure secure and seamless business operations.
We work closely with product and design teams to develop scalable solutions that reduce friction, improve merchant success rates, and foster growth. If you're excited about tackling complex challenges in user management, authentication, and onboarding, this is a great opportunity to make a significant impact!
About GoTo Group
GoTo Group is Indonesia's largest digital ecosystem, aimed at empowering progress by providing technological infrastructure and solutions for all to access and thrive in the digital economy. It includes on-demand transportation, food and grocery delivery, logistics, financial, and payment services through Gojek and GoTo Financial platforms. As Southeast Asia's first comprehensive platform in this space, it captures a large share of Indonesia’s consumer market.
About Gojek
Gojek is Southeast Asia’s leading on-demand platform, pioneering a multi-service ecosystem with over 2.5 million driver partners offering transportation, food delivery, logistics, and more. Gojek’s mission is to create impactful scale, resolve consumer problems, and improve living standards by connecting consumers with top service providers.
About GoTo Financial
GoTo Financial promotes financial inclusion through its services and merchant solutions, including GoPay, GoPayLater, Midtrans, Moka, GoBiz Plus, and others. Its ecosystem aims to empower everyone to Make It Happen, Make It Together, and Make It Last.
Note: GoTo and its units only post job opportunities on official channels, including our websites and LinkedIn. Be cautious of fake job scams and verify the source of any job postings claiming to be from us.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.