IT M365 Engineer (Power Platform) Shifting Work - SPV (B-124796)

RGF HR Agent Indonesia; Jakarta Pusat; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

An IT Solutions company in Indonesia is seeking an IT M365 Engineer (Power Platform) SPV. The role involves supervising day-to-day operations of Microsoft 365 tools, managing a small technical team, and ensuring timely resolution of support tickets. Ideal candidates should have at least 4 years of experience in M365 administration and possess excellent leadership and communication skills. This position offers an opportunity to conduct user training and support project implementations within the Microsoft ecosystem.

Qualifications

• Minimum of 4 years of experience in Microsoft 365 administration or IT support.
• Deep understanding of M365 architecture and security management.
• Excellent coordination skills and experience managing IT teams.

Responsibilities

• Supervise day-to-day operations of M365 environment.
• Manage technical team and delegate daily tasks effectively.
• Ensure timely resolution of tickets and monitor performance metrics.
• Conduct user training sessions on Microsoft 365 tools.

Skills

M365 administration

Power Platform

Leadership

Communication Skills

Education

Bachelor's degree in Information Technology

Job description

Our client is a IT Solutions company. Currently, they are looking for IT M365 Engineer (Power Platform) SPV.

Job Responsibilities

• Supervise day-to-day operations of M365 environment (Exchange Online, SharePoint, Teams, OneDrive, Power Apps, Power BI).
• Manage small technical team and delegate daily tasks effectively.
• Ensure timely resolution of tickets and monitor performance metrics via ServiceNow.
• Perform advanced troubleshooting and coordinate with vendors or regional IT for escalated cases.
• Conduct user training sessions and awareness programs related to Microsoft 365 tools.
• Review and update system configuration documents, policies, and license management.
• Support project implementations, migrations, or upgrades within the Microsoft ecosystem.
• Provide regular reports to IT Manager on system health and operation efficiency.
• Other tasks as assigned.

Job Requirements

• Minimum bachelor’s degree in Information Technology or equivalent.
• 4 years of experience in Microsoft 365 administration or IT support.
• Deep understanding of M365 architecture, Power Platform, and security management.
• Excellent coordination, leadership, and communication skills.
• Experience managing small IT operation teams and working with global IT counterparts.
• Only CV in English will be processed.