Technical Support Electrical Engineer

PT Enertelindo Kencana; Jakarta Selatan; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading engineering firm in Jakarta Selatan is seeking an experienced Electrical Engineer. The role involves troubleshooting, installation, and technical support, requiring a minimum of 3-5 years of relevant experience. Candidates must have a Bachelor's degree in Electrical Engineering and strong IT skills, including SCADA. Excellent communication skills in English are essential, along with a valid Class A driving license. Willingness to travel on-site is required.

Qualifications

• Minimum 3-5 years experience in troubleshooting and installation related to the electrical industry.
• Electrical Engineer degree from a reputable university is a must.
• Good IT skills and familiarity with SCADA are necessary.
• Ability to communicate in English for relations with foreign companies.
• Must possess a valid Class A driving license.

Responsibilities

• Respond to technical support requests via email, phone, or in person.
• Troubleshoot and resolve issues with computers and networks.
• Install, configure, and update hardware and software.
• Monitor system performance and report any irregularities.
• Maintain documentation of support tasks and technical assets.

Skills

Troubleshooting

Installation

SCADA

HTML understanding

English communication

Interpersonal skills

Problem solving

Time management

Education

Bachelor degree in Electrical Engineering

Tools

Electricians' tools

Job description

Overview

Minimum 3-5 years experience in troubleshooting, installation related to the electrical industry (Transmission and Distribution).

Electrical Engineer graduated from a reputable university/Bachelor degree is a must.

Good IT skills, SCADA are necessary and an understanding of HTML is required.

Able to communicate in English, both oral and written, in-view of relations with foreign companies.

Posses a good time management, organized and structured.

Excellent interpersonal and communicational skills.

Preferably has knowledge to support and/or experience in: LIVE WORKING (PDKB) - TOOLS for Electricians; and/or TESTING of ELECTRICAL EQUIPMENTS.

Willing to travel for working on site in another city/island.

Must possess a valid Class A driving license and be able to drive a car.

Good in problem solving skills.

Key Responsibilities

• Respond to technical support requests via email, phone, or in person.
• Troubleshoot and resolve issues with computers, software, printers, and networks.
• Install, configure, and update hardware and software.
• Monitor system performance and report any irregularities.
• Maintain documentation of support tasks and technical tools and assets.
• Provide basic training or guidance to users when needed.
• Work with other field technician team members or vendors to resolve complex issues.

Qualifications and Requirements

• Minimum 3-5 years experience in troubleshooting, installation related to the electrical industry (Transmission and Distribution).
• Bachelor degree in Electrical Engineering from a reputable university is a must.
• Good IT skills, SCADA experience, and understanding of HTML.
• Ability to communicate in English (oral and written) for relations with foreign companies.
• Strong time management, organization, and structured approach.
• Excellent interpersonal and communication skills.
• Willing to travel on-site to other cities/islands as needed.
• Valid Class A driving license and ability to drive a car.
• Strong problem-solving skills.
• Knowledge/experience in LIVE WORKING (PDKB) tools for electricians and/or testing of electrical equipment is preferred.

Travel, Licensing, and Other

• Willingness to travel for on-site work in other city/islands.
• Must possess a valid Class A driving license and be able to drive a car.

Application Questions

• What is your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Technical Support Engineer?
• How would you rate your English language skills?
• How much notice are you required to give your current employer?
• How many years' experience do you have as a SCADA Engineer?
• Which programming languages are you experienced in?
• Do you have a current Indonesian driver’s licence?