Technical Support

PT Centrindo Palmax; Kota Medan ᯔᯩᯑᯉ᯲; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading industrial equipment distributor in Indonesia is looking for a Technical Support role. The position requires a Diploma or Bachelor Degree in Mechanical or Electrical Engineering and welcomes applications from fresh graduates. Candidates must have a strong command of English, excellent communication skills, and a willingness to travel. Responsibilities include providing technical support, overseeing product commissioning, and conducting detailed surveys of customer processes. This is an on-site role that promises career growth.

Qualifications

• Basic knowledge of industrial mechanical & steam equipment.
• Understanding of palm oil industry and electrical engineering is a plus.
• Basic computer skills.

Responsibilities

• Provide technical support to the sales team on various projects.
• Oversee commissioning and troubleshoot mechanical products.
• Conduct detailed surveys and analyses of customer processes and factory systems.
• Report progress and findings to superiors.

Skills

Strong command of English

Excellent communication skills

Detail-oriented

Strong analytical abilities

Education

Diploma or Bachelor Degree (D3/S1) in Mechanical or Electrical Engineering

Job description

Educational Requirement

Diploma or Bachelor Degree (D3/S1) in Mechanical or Electrical Engineering.

Experience Level

Open to fresh graduates.

Language Proficiency

Strong command of English in reading, writing, and speaking.

Technical Skills

Basic knowledge of industrial mechanical & steam equipment, understanding of palm oil industry and electrical engineering would be a great plus point, and basic computer skill.

Personal Attributes

Excellent communication skills, fast learner, detail-oriented, and strong analytical abilities.

Mobility

Willing to travel and work on‑site as required.

Responsibilities

• Provide technical support to the sales team on various projects.
• Oversee commissioning and troubleshoot mechanical products.
• Conduct detailed surveys and analyses of customer processes and factory systems.
• Report progress and findings to superiors, ensuring clear and concise communication of project status.

How many years' experience do you have as a Technical Support Role?

PT. Centrindo Palmax distributes a variety of industrial and agricultural processes equipment throughout Indonesia. The company was founded in 1987 and has become one of the best leading distributors. Centrindo symbolizes a professional service and good products.

Our Mission

To offer a technical solutions considering the industrial need for comfort and safety.

Our Vision

To promote and utilize the most cost effective technology in all our actively chosen segments

To become the best industrial equipment distributors within our segments.

Our Belief

Our strength and growth has been built on long term customer relationships.

These result from working together, trusting each other and sharing the problems and solutions.