Student Advisor

I CAN READ Indonesia; Tangerang; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

An educational institution in Indonesia is seeking a dedicated individual to manage course schedules and student progress. You will coordinate with teachers and parents to ensure effective communication and monitor academic achievements. The ideal candidate should have a passion for working with children, relevant academic qualifications, and strong organizational skills.

Qualifications

• Genuine passion for working with children.
• Team player with flexible work management skills.
• Proficiency in both oral and written English.

Responsibilities

• Coordinate and manage course schedules with the Centre Manager.
• Collect and communicate progress reports from teachers.
• Facilitate communication among parents, teachers, and students.

Skills

Passion for working with children

Strong attention to detail

Excellent planning and organizational skills

Customer-focused mindset

Emotional management skills

Proficiency in English

Advanced skills in Microsoft Office

Education

Bachelor’s degree in Education or English

Job description

Responsibilities

• Coordinate and manage course schedules and progress in collaboration with the Centre Manager.
• Collect progress reports from teachers.
• Remind parents and teachers about Parent-Teacher Meetings (PTMs) and conduct the meetings.
• Provide customers with up-to-date information on student progress, achievements, and class lesson developments.
• Facilitate communication among course teachers, parents, and students to monitor teaching quality and academic results, while maintaining strong relationships with the Centre Manager and all customers to meet renewal targets.
• Achieve targets for retention, referrals, and customer satisfaction.
• Record essential information regarding student progress, summaries, and transition test results.
• Observe lessons to assess students' achievements, progress, and concerns, and share feedback with parents.
• Coordinate with teachers and the Centre Manager to distribute course certificates.
• Create and facilitate activities for students who are waiting before and after class.
• Address and resolve complaints and suggestions from customers.
• Perform other duties and responsibilities as assigned by the company when necessary.
  
  

Requirements

• A genuine passion for working with children and supporting their development.
• A Bachelor’s degree or higher, with a preference for majors in Education or English.
• A good team player.
• Strong attention to detail.
• Excellent planning and organizational skills, with the ability to work flexibly and manage uncertainty.
• A customer-focused mindset with a strong service orientation.
• Skilled in emotional management.
• Proficiency in both oral and written English.
• Advanced skills in Microsoft Office (Word, Excel, PowerPoint, Outlook).