Revenue Manager

Pullman Hotels & Resorts; Pontianak; On-site; IDR 670.129.000 - 1.005.194.000; Full time

Job summary

A premium hotel brand in Pontianak, Kalimantan Barat, is seeking an experienced Revenue Manager. This role involves developing and implementing revenue management strategies to maximize occupancy rates and revenue while conducting thorough market analysis and performance reviews. The ideal candidate will have at least 3–5 years of relevant experience within a 4- or 5-star international hotel and possess strong analytical skills. Proficiency in revenue management systems like Opera is essential, along with excellent communication and strategic thinking skills.

Qualifications

• Minimum 3–5 years of experience in revenue management within a 4- or 5-star international hotel.
• Ability to interpret complex data and make accurate financial decisions.
• Experience with Opera or similar revenue management systems.

Responsibilities

• Develop and implement revenue management strategies to maximize room revenue.
• Analyze market trends and determine optimal pricing.
• Conduct performance reviews and forecasting.

Skills

Analytical skills

Communication skills

Proficiency in Excel

Business acumen

Education

Bachelor’s degree in Revenue Management, Business, Marketing, or Hotel Management

Tools

PMS

RMS

Excel

Job description

Overview

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Pullman Ciawi Vimala Hills Resort Spa & Convention is a premium 5-star retreat sprawled across 14 hectares. The hotel is designed to immerse guests in breathtaking natural vistas and unrivaled tranquility. Pullman Ciawi Vimala Hills Resort Spa & Convention achieved the prestigious accolade of "Hotel of the Year" at the Accor Asia Leadership Conference. As one of The Best Resort in Asia, the hotel offers 208 opulent rooms and 19 villas, 4 restaurants and bar, meeting rooms and convention centers, spa, entertainment and activities area.

Key Responsibilities

• Develop and implement revenue management strategies to maximize room revenue, ADR, and occupancy.
• Analyze market trends, demand patterns, competitor pricing, and historical data to determine optimal pricing and inventory control.
• Oversee distribution channels, including OTA, GDS, brand.com, and corporate portals, ensuring rate parity and optimal visibility.
• Conduct daily, weekly, and monthly performance reviews, including pick-up reports, segmentation analysis, and forecasting.
• Lead regular Revenue Meetings with departments such as Sales, Marketing, and Front Office.
• Optimize business mix by evaluating group quotes, corporate RFPs, and FIT contracts in collaboration with Sales.
• Maintain and update pricing, restrictions, and availability in the PMS and RMS (Opera, Accor’s RM tools, or similar systems).
• Monitor and improve channel performance, conversion rates, and distribution costs.
• Coordinate with Marketing to ensure strategic promotions align with revenue goals.
• Prepare and present revenue reports, forecasts, and insights to the Executive Committee.
• Ensure compliance with brand standards, rate structures, and commercial guidelines.

Qualifications

• Bachelor’s degree in Revenue Management, Business, Marketing, Hotel Management, or a related field.
• Minimum 3–5 years of experience in revenue management within a 4- or 5-star international hotel.
• Strong analytical skills with the ability to interpret complex data and make accurate financial decisions.
• Expertise in PMS, RMS, CRS, and channel manager systems (Opera, Accor systems, or similar).
• Deep understanding of market segmentation, distribution channels, and demand forecasting.
• Strong communication and presentation skills with the ability to influence cross-functional teams.
• High proficiency in Excel and data analysis tools.
• Strong business acumen, strategic thinking, and detail-oriented mindset.
• Ability to work under pressure, meet deadlines, and manage multiple tasks simultaneously.
• Professional, proactive, and highly collaborative attitude.