Restaurant Manager (Mandarin Speaker)

IHG; Indonesia; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading hospitality organization is seeking a Mandarin-speaking Restaurant Manager for the Holiday Inn Resort Bintan. The candidate will lead restaurant operations to deliver exceptional guest experiences while managing costs and quality. Responsibilities include training staff and ensuring compliance with brand standards. Strong communication skills in Mandarin and English are required. This full-time position is ideal for someone passionate about hospitality and guest service excellence.

Qualifications

• Proven experience as a Restaurant Manager or similar role in a hotel or resort.
• Fluent in Mandarin and English (spoken and written).
• Strong leadership, communication, and organizational skills.

Responsibilities

• Manage daily restaurant operations and service delivery.
• Lead, train, and motivate the restaurant team.
• Ensure high standards of food quality, service, and cleanliness.
• Control costs, inventory, and revenue performance.
• Handle guest feedback and resolve issues professionally.
• Communicate effectively with Mandarin-speaking guests.

Skills

Leadership

Operational expertise

Communication in Mandarin

Guest service

Job description

We are one of the leading hospitality organisations in the world, with many corporate hubs dotted around the globe where you can find over 6,600+ hotels and over 375,000 colleagues, too. Whether your passion is guest experience, sustainability or helping employees to thrive, there is Room for You at IHG.

We are looking for a Restaurant Manager (Mandarin Speaker) to join our team at Holiday Inn Resort Bintan.

As Restaurant Manager, you will be responsible for leading daily restaurant operations to deliver exceptional guest experiences while achieving service, quality, and financial objectives. This role requires strong leadership, operational expertise, and the ability to communicate effectively in Mandarin to engage with guests and stakeholders.

You will lead and develop the restaurant team, ensure compliance with IHG brand standards, manage cost control and inventory, and work closely with Culinary and Operations teams to drive performance and guest satisfaction.

Your Day-to-Day

Manage daily restaurant operations and service delivery

Lead, train, and motivate the restaurant team

Ensure high standards of food quality, service, and cleanliness

Control costs, inventory, and revenue performance

Handle guest feedback and resolve issues professionally

Communicate effectively with Mandarin-speaking guests

What We Need From You

Proven experience as a Restaurant Manager or similar role in a hotel or resort

Fluent in Mandarin and English (spoken and written)

Strong leadership, communication, and organizational skills

Passion for hospitality and guest service excellence

Job Info

• Job Identification 156624
• Job Category Hotel-Food and Beverage
• Posting Date 12/18/2025, 06:21 AM
• Apply Before 01/31/2026, 12:00 AM
• Job Schedule Full time
• Locations Gurindam Street 12, Bintan, 29155, ID