Remote Technical Support Engineer (PST Hours)

IBMC; Remote; IDR 498.836.000 - 831.394.000; Full time

Job summary

A prominent consulting firm in Indonesia is seeking a Technical Support Engineer for a remote position. This role requires a minimum of 2 years of experience in IT support, excellent English communication skills, and knowledge of Amazon Web Services and Web Development. The ideal candidate will respond to technical inquiries and maintain accurate records of customer interactions. Join us to drive business solutions in a dynamic environment.

Qualifications

• Minimum of 2 years of experience in IT/technical customer support.
• Knowledge of Amazon Web Service, Web Development, Programming Logic, and Computer Networks.
• Exceptional problem-solving skills and the ability to work under pressure.

Responsibilities

• Respond to technical inquiries, issues, and requests.
• Resolve technical problems related to products and services.
• Maintain accurate records of customer interactions and resolutions.

Skills

IT/technical customer support

Excellent English communication skills

Problem-solving skills

Tools

Amazon Web Service

Web Development

Computer Networks

Job description

A prominent consulting firm in Indonesia is seeking a Technical Support Engineer for a remote position. This role requires a minimum of 2 years of experience in IT support, excellent English communication skills, and knowledge of Amazon Web Services and Web Development. The ideal candidate will respond to technical inquiries and maintain accurate records of customer interactions. Join us to drive business solutions in a dynamic environment.