Regional Sales & Operation Manager

PT Cipta Kreasisandang Mandiri (Osella); Indonesia; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading retail company in Indonesia seeks an Operations Manager to oversee daily sales and operations, develop effective business strategies, and ensure customer satisfaction at multiple fashion stores. Candidates must have a Bachelor's degree in Business Administration and 5+ years of experience in the retail or fashion industry. Strong analytical and leadership skills are essential for this role.

Qualifications

• Experience in retail or fashion industry is a plus.
• Experience as an Operations Manager (Consignment) in the Fashion Retail Industry, or as a Department Store Manager for at least 5 years.
• Ability to manage and increase sales in over 50 fashion stores/counters.

Responsibilities

• Oversee day-to-day sales and operations activities.
• Develop and implement business strategies for fashion retail.
• Manage communication channels and customer service.

Skills

Analytical Skills

Operations Management

Customer Satisfaction

Leadership Skills

Problem-solving Abilities

Education

Bachelor's degree in Business Administration or related field

Job description

• The role involves overseeing day-to-day sales and operations activities, ensuring customer satisfaction, managing communication channels, and delivering excellent customer service.
• Develop and implement effective business strategies for fashion retail across all stores/counters throughout Indonesia.
• Calculate and maintain margin percentages between operational expenses (OPEX) and sales revenue.
• Build and maintain good relationships and cooperation with relevant Department Stores to optimize sales at each counter.
• Collaborate and negotiate effectively with all relevant Department Stores across Indonesia regarding all promotional campaign activities.
• Conduct sales forecasting by calculating efficient and effective operational costs.
• Set, implement, and monitor the performance of an effective and efficient store/counter operations team.

Requirements:

• Bachelor's degree in Business Administration or related field
• Experiences in retail or fashion industry is a plus
• Analytical Skills and Operations Management
• Strong focus on Customer Satisfaction and Customer Service
• Experience as an Operations Manager (Consignment) in the Fashion Retail Industry, or as a Department Store Manager for at least 5 years.
• Understand sales margin calculations compared to operational costs, and be capable of calculating sales potential per square meter at each Department Store counter.
• As an Operations Manager, must have handled and increased sales in more than 50 fashion stores/counters, or as a Store Manager, have experience managing over 50 brands within a Department Store.
• Possess strong leadership skills, excellent problem-solving abilities, and be able to provide training, coaching, and motivation to all store teams (SPG/SPB) to achieve sales targets.
• Willing to travel to each store to supervise all operational activities at each OSELLA counter in Department Stores across Indonesia.

Should you interested, kindly send your update CV & Portfolio to : [e-mail]

• Industri

  Ritel

Regional Sales Manager (Jabodetabek & Sumatera)

Sales Operations Manager – Playground & Family Entertainment

Automotive Channel Operations & Training Supervisor

Area Sales Manager, Indonesia (Flow Control)

Area Sales Manager - PT. Kokoh Inti Arebama, Tbk (SCG Group)

Area Sales Manager (Banten) - Monee Credit

GoTo Financial - Regional Sales Operations, Bodetabek

GoTo Financial - Regional Sales Operations - Jakarta