Operational Manager (Bistro&Bar) and Facility Manager (Padel) Pre Opening

PT. KEMAKMURAN PERTAMA JAYA; Jakarta Utara; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading lifestyle brand is seeking an Operational Manager and Facility Manager for their new Bistro & Bar and Padel club in Jakarta Utara. The role requires overseeing daily operations, ensuring high standards of service, and leading teams effectively. Candidates should have 3-5 years of management experience, excellent leadership and communication skills, and a customer-oriented mindset. The position offers a vibrant work environment with opportunities for growth and innovation.

Qualifications

• Minimum 3 - 5 years of relevant experience in management or supervisory role.
• Strong communication skills are essential.
• Experience in pre-opening is a plus.

Responsibilities

• Oversee daily restaurant and bar operations.
• Lead and support FOH & BOH teams across all departments.
• Monitor financial performance including budgets and cost control.
• Ensure satisfaction by handling customer feedback professionally.

Skills

Leadership skills

Problem-solving skills

Customer service skills

Multitasking ability

Familiarity with POS systems

Job description

Operational Manager (Bistro&Bar) and Facility Manager (Padel) Pre Opening

The MMT Lifestyle Group is launching something EPIC, and we’re building a powerhouse team to bring it to life! If you live and breathe hospitality, love a good challenge, and want to grow with a brand that’s all about passion, creativity, and next-level vibes, this is YOUR moment

Requirements

• Minimum 3 - 5 years of relevant experience in a management or supervisory role
• Strong leadership, problem-solving, and communication skills
• Excellent customer service skills with a team-oriented mindset
• Ability to multitask and remain calm under pressure
• Familiarity with POS systems and F&B service standards
• Willingness to work shifts, weekends, and public holidays
• Well-groomed, punctual, and professional in both appearance and attitude
• Experience pre - Opening is plus

Key Responsibilities – Operational Manager

• Oversee and manage daily restaurant and bar operations to ensure smooth service
• Ensure consistent high standards of service, cleanliness, and operational efficiency
• Lead, supervise, and support FOH & BOH teams across all departments
• Handle recruitment, staffing, scheduling, training, and performance evaluations
• Monitor financial performance including budgets, cost control, and operational KPIs
• Coordinate effectively between kitchen, bar, and service teams for seamless workflows
• Drive guest satisfaction by handling escalated customer feedback with professionalism
• Implement and enforce company policies, procedures, and health & safety standards
• Support business growth through continuous improvement and operational innovation

Key Responsibilities – Facility Manager

• Oversee and manage daily operations of the padel club, ensuring smooth facility performance
• Maintain high standards of service, cleanliness, safety, and operational efficiency across all areas (courts, club lounge, F&B, restrooms, etc.)
• Lead, supervise, and support staff teams including front desk, operations, housekeeping, and maintenance
• Monitor financial performance including budgets, membership targets, cost control, and operational KPIs
• Coordinate effectively with sports coaches, events team, F&B outlets, and external vendors for seamless workflows
• Ensure member and guest satisfaction by addressing escalated feedback promptly and professionally
• Implement and enforce company policies, operational procedures, and health & safety standards across the club
• Support business growth through facility improvements, events, partnerships, and operational innovations