Marketing Communication Specialist (Event & Community)

.; Daerah Khusus Ibukota Jakarta; On-site; IDR 507.700.000 - 846.167.000; Full time

Job summary

A leading customer engagement platform in Jakarta seeks a Marketing Communication professional to enhance brand presence at various events. You will plan and execute both online and offline marketing initiatives, build relationships with industry partners, and analyze event performance metrics. Candidates should have 2-4 years of relevant experience, strong project management skills, and excellent communication abilities. Proficiency in English is required, making this a dynamic opportunity to elevate the brand's visibility.

Qualifications

• 2-4 years of experience in marketing communications, event marketing, or partnership marketing.
• Proven experience managing offline and/or online events end to end.
• Excellent written and verbal communication skills, proficiency in English.

Responsibilities

• Plan, coordinate, and execute marketing events.
• Build and maintain strong relationships with industry associations.
• Track, analyze, and report event performance metrics.

Skills

Project management

Event marketing

Communication skills

Relationship building

Job description

Qiscus is an Agentic Customer Engagement Platform that adapts intelligently to customer behavior, unifies conversations, and fits seamlessly into your systems—enabling personalization at scale and real business impact.

As we grow through events, partnerships, and community-driven initiatives, we're looking for a Marketing Communication who can translate our vision into impactful experiences—bringing the Qiscus brand to life across offline and online events, industry associations, and strategic collaborations.

What You Will Do

• Plan, coordinate, and execute marketing events, including owned events, co-hosted events, and sponsored events (offline and online).
• Build and maintain strong relationships with industry associations, partners, and relevant ecosystems.
• Identify collaboration opportunities such as joint events, forums, content partnerships, or member-exclusive initiatives.
• Manage event timelines, vendors, logistics, and budgets to ensure smooth execution.
• Track, analyze, and report event performance metrics (attendance, MQL, cost efficiency).
• Gather insights from community and partner interactions to inform future campaigns and messaging.
• Ensure consistent brand messaging across all event, association, and community touchpoints.

What You Will Bring to The Role

• 2‑4 years of experience in marketing communications, event marketing, or partnership marketing.
• Proven experience managing offline and/or online events end to end.
• Experience working with associations, communities, or strategic partners is a strong advantage.
• Strong project management and multitasking skills. Able to handle multiple initiatives simultaneously.
• Excellent written and verbal communication skills. Proficiency in English is a must.
• Strong interpersonal skills with the ability to build long‑term relationships.
• Detail‑oriented, proactive, and comfortable working in fast‑paced environments.
• Experience in B2B, SaaS, or technology related industries is a plus.