Luxury Sales Associate (Mondial) - Surabaya

PT Central Mega Kencana; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading luxury retail firm in Surabaya is seeking an experienced Jewellery Representative to enhance brand presence and drive sales. The role focuses on building strong client relationships, showcasing exclusive collections, and achieving sales targets. Candidates should have at least 1 year of experience in retail or hospitality, possess excellent communication skills, and demonstrate a passion for luxury products. A Diploma 3 or Bachelor's degree is required, along with proficiency in Bahasa Indonesia and English. Shift work is expected.

Qualifications

• Minimum 1 year experience in sales or consultant role in retail or hospitality.
• Ability to build strong relationships with customers.
• Track record of exceeding sales targets.

Responsibilities

• Promote and sell jewellery brands to high-end customers.
• Achieve individual and team sales targets.
• Attend trade shows to generate new leads.

Skills

Excellent communication

Interpersonal skills

Negotiation skills

Customer-centric attitude

Proficiency in Bahasa Indonesia and English

Education

Diploma 3 or Bachelor's degree

Job description

About the role

We are seeking an experienced Jewellery Representative to join our growing team in the Surabaya area. As a Jewellery Representative, you will be responsible for promoting and selling our prestigious jewellery brands, including Mondial, Frank & Co, and The Palace, to high‑end customers across the region.

What you'll be doing

• Develop and maintain strong relationships with both new and existing customers
• Showcase our jewellery collections and provide exceptional product knowledge and customer service
• Achieve individual and team sales targets through proactive prospecting and closing sales
• Attend trade shows and exhibitions to promote our brands and generate new leads
• Provide feedback to the marketing and product teams to help improve our offerings
• Collaborate with the wider sales team to share best practices and support each other's success

What we're looking for

• Minimum education: Diploma 3 or Bachelor's degree from any major
• Proven experience min. 1 years as a sales representative or consultant in fashion, luxury retail industry, automotive, or hospitality
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers
• A passion for the retail luxury industry and a deep understanding of high-end fashion products
• Strong negotiation and closing skills, with a track record of consistently meeting and exceeding sales targets
• Proficiency in both Bahasa Indonesia and English
• A positive, customer‑centric attitude and the ability to thrive in a fast‑paced, target‑driven environment
• Willing to work in shift hours (Mall Operational Hours) and willing to work 6 days a week (Including Saturday, Sunday & Public Holiday, 1 day off on weekday)

Questions for the candidate

• How many years' experience do you have as a sales executive?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• Do you have experience in a sales role?
• How much notice are you required to give your current employer?
• Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays)
• Are you willing to undergo a pre‑employment medical check?
• Are you willing to undergo a pre‑employment background check?

About the company

Central Mega Kencana has established its presence in the world of luxury as the biggest retail jewelry company in South East Asia. The corporate history can be stretched back to the late 1970s, during which we took our first step into the realm of diamond. Later, we added more distinctive collections of various gems as the company built more shining reputation in the luxury jewelry market. Now, under the umbrella of Central Mega Kencana, we cater our customers from middle to high‑end segments with more varieties of gem and jewelry products, all respectively channeled through the company’s subsidiaries – Mondial Jeweler, Miss Mondial, Frank & Co., and The Palace.