Luxury Resort GM — Bali (Pre-Opening)

The Wise Orangutan Bali; Desa Selat; On-site; IDR 450.000.000 - 550.000.000; Full time

Job summary

A luxury boutique resort in Karangasem, Bali is seeking a passionate General Manager to oversee operations and ensure exceptional guest experiences. The ideal candidate will have at least 5 years of management experience in a luxury hotel or resort, strong leadership qualities, and a deep understanding of hospitality standards. This role offers opportunities for performance-based incentives and to shape a new resort's success.

Benefits

Performance-based incentives

Opportunity to shape resort operations

Qualifications

• Minimum 5 years management experience in luxury hotels or resorts.
• Strong knowledge of luxury service standards and guest expectations.
• Experience with pre-opening or rebranding is a strong advantage.

Responsibilities

• Oversee day-to-day resort operations for exceptional guest experience.
• Manage guest relations with a focus on professionalism and warmth.
• Implement service standards and operational SOPs for luxury environments.
• Lead and evaluate teams across all departments.

Skills

Leadership in high-end hospitality

Guest relations management

Team building and mentoring

Operational efficiency monitoring

Education

Diploma/Bachelor’s degree in Hospitality, Tourism, Business

Tools

PMS/POS systems

Budgeting tools

Job description

A luxury boutique resort in Karangasem, Bali is seeking a passionate General Manager to oversee operations and ensure exceptional guest experiences. The ideal candidate will have at least 5 years of management experience in a luxury hotel or resort, strong leadership qualities, and a deep understanding of hospitality standards. This role offers opportunities for performance-based incentives and to shape a new resort's success.