Lead Business Analyst

Axiata Digital Labs; Daerah Khusus Ibukota Jakarta; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading technology service provider in Jakarta seeks an experienced software business analyst to work in banking and fintech projects. The role involves conducting requirement analysis and backlog management, while liaising closely with project teams. Candidates should have over 5 years of relevant experience, a strong understanding of the banking ecosystem, and skills in Agile practices. Excellent communication and analytical skills are essential for success in this dynamic environment.

Qualifications

• 5+ years of experience in software business analysis, especially in banking and fintech.
• Deep understanding of core banking, digital channels, and payment operations.
• Hands-on experience with digital banking platforms and APIs.

Responsibilities

• Conduct product backlog grooming and requirement analysis.
• Liaise with project teams throughout implementation.
• Ensure developments match requirements through verification cycles.

Skills

Software business analysis

Banking and fintech knowledge

Stakeholder communication

Analytical thinking

Problem-solving mindset

Tools

JIRA

Confluence

UML

BPMN

Job description

Key Responsibilities

• Product Backlog Grooming, Requirement Analysis, Backlog Creation, Solution Designing and Documentation
• Liaise closely with the project team during project implementation to ensure clear understanding of project requirements and to facilitate any requirement related clarifications
• Verification cycle for new developments to ensure they meet requirements
• Participate and provide required support during the project UATs
• Adhere to other SCRUM process related activities
• User Manual Creation, User Training and Knowledge Transfers
• Ability to grasp respective domain knowledge with ease and provide fast output

Person Specifications

• 05 years of experience in software business analysis, with strong exposure to banking and fintech domains
• Deep understanding of the banking ecosystem, including core banking, digital channels, lending, deposits, cards, and payment operations
• Strong knowledge of payment instruments and schemes such as VISA, MasterCard, Amex, and domestic payment networks
• Proven experience with LankaClear products (e.g., CEFTS, SLIPS, JustPay, LankaPay Online Payment Platform, and Common Card & Switch Systems)
• Hands-on experience in digital banking platforms, banking APIs, and customer onboarding systems
• Excellent skills in requirement elicitation, stakeholder communication, documentation, and presentation
• Experience using requirement management and modelling tools (e.g., JIRA, Confluence, UML, BPMN)
• Solid understanding of Agile/Scrum practices and ability to function effectively in cross-functional, fast-paced teams
• Analytical thinker with a problem-solving mindset, business acumen, and attention to detail