IT TECHNICAL & SUPPORT SPECIALIST

PT CENTRIN AFATEC; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A technology solutions provider in Jakarta Utara is seeking an IT Support Specialist. The ideal candidate will manage application installation, conduct user training, and ensure adherence to service standards. Candidates should hold a degree in Computer Science with a minimum GPA of 2.9 and be proficient in Microsoft Office. Additional skills in SQL Server and interpersonal communication are advantageous. This position offers opportunities for career growth within an expanding company.

Qualifications

• Proficient in English, able to speak, read, and write.
• Familiar with SQL Server and Data Communication is a plus.
• Motivated, independent but a team player with integrity.

Responsibilities

• Install and configure application and associated interface.
• Manage onsite project timeline for the installation.
• Conduct training of the applications to users.

Skills

Interpersonal skills

Analytical problem-solving

Communication skills

Teamwork

Continuous learning

Education

S1 Computer Major with minimum GPA of 2.9

Tools

Microsoft Office

Windows Operating System

SQL Server

Oracle

Job description

Install & configure application and associated interface

Responsible for managing onsite project timeline for the installation

Conduct training of the applications to the users

Be familiar with and adhere to the overall installation standards and procedure.

Proactively work with the software principal to ensure service level requirement are exceeded.

Participate in quality assurance of new product, new version release software when required, hence always fully equipped with product knowledge and updates at all times

Submit timely and accurate project status and other required reporting via current communication method.

Provide desktop support, including PCs, laptops, printers, peripherals, operating systems, and common office applications.

Deliver daily IT service support (IT Service Desk), respond to user requests, and ensure service quality and SLA compliance.

Manage IT assets, including hardware and software inventory, procurement support, and lifecycle management.

Support information security activities such as system hardening, patch management, access control, and incident handling.

Other IT related duties as assigned by management

Requirements

Alignment with and commitment to the mission, vision, and values of CENTRIN AFATEC GROUP

Strong interpersonal, communication, and intercultural skills.

Strong teamwork and relationship-building skills.

Willingness to engage in continuous learning and professional development.

S1 Computer Major with minimum GPA of 2.9. Training will be provided.

Computer literate, and able to use Microsoft Office (Word, Excel, Power Point, and Outlook)

Proficient in English, speak, read, and write

Familiar with Windows Operation System (Server/PC) while SQL Server, Oracle and Data Communication is a plus

Analytical problem-solving skills, creative thinking abilities

Motivated, Independent but a team player, have the willingness to succeed, and personally value Integrity

Ready to travel domestic and overseas intensively

PT Centrin Afatec is a subsidiary of PT. Centrin Online Tbk, and we are providing IT Solutions for the Corporate and Hospitality Industry sectors. Our Business is Expanding and We are calling for candidates who wants to be part of our success stories and grow their career with us.

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