IT Support Senior Staff

Cermati.com; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A fintech company in Jakarta is looking for an IT Support professional to ensure smooth IT operations. Responsibilities include troubleshooting hardware and software issues, maintaining network connections, and setting up PCs and laptops. Candidates should possess a Bachelor's degree in Computer and Network Engineering and have at least one year of experience in IT support. Proficiency in various operating systems and troubleshooting skills are essential. Join us to contribute to a world-class fintech environment.

Qualifications

• Bachelor Degree majoring in Computer and Network Engineering or related fields.
• Minimum 1 year experience as IT Support.
• Proficient with Windows, Linux, Mac OS, and office applications.

Responsibilities

• Ensure company's IT operations run smoothly.
• Support and maintain office network and internet connection.
• Troubleshoot and resolve IT problems.

Skills

Troubleshooting

Network management

Light coding

Education

Bachelor Degree in Computer and Network Engineering

Tools

Windows

Linux

Mac OS

Office applications

Job description

Cermati is a financial technology (fintech) startup based in Indonesia. Cermati simplifies the process of finding and applying for financial product by bringing everything online so people can shop around for financial products online and can apply online without having to physically visit a bank.

Our team hailed from Silicon Valley Tech companies such as Google, Microsoft, LinkedIn and Sofi as well as Indonesian startups such as Doku, Touchten. We have graduates from well known universities such as Universitas Indonesia, ITB, Stanford, University of Washington, Cornell and many others. We are building a company with the same culture of openness, transparency, drive and meritocracy as Silicon Valley companies. Join us in our cause to build a world class fintech company in Indonesia.

Job Description

• Help and make sure company's IT operations are running smoothly.
• Support and maintain office network and internet connection to provider.
• Troubleshoot and resolve IT problems, e.g research which software to install, printer problems, laptop problems, internet problems, etc.
• Do some light coding to automate tasks.
• Setup PCs and Laptops, and h elp research which items for the company to procure.

Qualifications

• Bachelor Degree majoring in Computer and Network Engineering (or related fields).
• Experience as IT Support min. 1 year.
• Proficient and capable with OS Windows, Linux and Mac OS, Office application and any support software and device.
• Good knowledge in network, hardware, software and printer troubleshooting.