IT Manager

PT Fiwi Lestari Internasional (Avia Tour); Jakarta Utara; On-site; IDR 665.225.000 - 1.080.992.000; Full time

Job summary

A leading travel company in Indonesia is seeking an experienced IT Manager to lead their technology team and drive innovation in travel technology. This role involves managing IT infrastructure, overseeing GDS and airline systems, and optimizing booking platforms. Candidates should have a Bachelor's degree in IT and at least 5 years of management experience, with a strong grasp of GDS platforms. Join us to shape the future of travel technology!

Qualifications

• Minimum 5 years of experience as an IT Head or IT Manager, preferably in travel or e-commerce.
• Demonstrates solid proficiency in GDS platforms and modern ticketing technologies.
• Strong technical knowledge in hardware, software, networks, and cybersecurity.

Responsibilities

• Design and implement IT strategies aligned with business goals.
• Manage IT infrastructure including networks, servers, and data security.
• Oversee GDS and ticketing systems to ensure smooth operations.

Skills

GDS platforms

Leadership

Project management

Communication skills

Problem-solving

Education

Bachelor's degree in IT or related field

Tools

CRM

ERP

Online reservation platforms

Job description

Avia Tour

Indonesia’s leading tour & travel company, is seeking an experienced IT Manager to lead our technology team and drive innovation in travel technology.

As an IT Manager, you will be responsible for overseeing IT infrastructure, managing system development, and ensuring seamless integration with GDS & Airline Reservation Systems (Amadeus, Galileo, Sabre, Travelport, etc.) to support our fast-growing business operations.

Key Responsibilities

• Design and implement IT strategies aligned with business goals.
• Manage IT infrastructure (networks, servers, cloud, and data security).
• Oversee GDS & airline/ticketing systems to ensure smooth operations.
• Develop and optimize booking platforms, websites, mobile apps, and API integrations.
• Implement cybersecurity measures and manage system upgrades.
• Lead and mentor the IT team while coordinating with vendors and airline partners.

Qualifications

• Bachelor’s degree in IT, Information Systems, or related field.
• Minimum 5 years of experience as an IT Head or IT Manager (travel, airlines, or e-commerce preferred).
• Demonstrates solid proficiency in GDS platforms and modern ticketing technologies.
• Experience with CRM, ERP, online reservation platforms & API integrations.
• Strong technical knowledge of hardware, software, networks, cybersecurity, cloud computing & data analytics.
• Excellent problem-solving, project management, leadership, and communication skills.
• Ability to thrive in a fast-paced, dynamic environment and motivate IT teams.

If you are a forward-thinking IT professional with strong knowledge of travel technology, GDS, and reservation systems, and want to be part of a leading travel company in Indonesia, we’d love to meet you!

RANGE OF SERVICES

• Inbound & Domestic Tour Programs
• Incentive Customized Tour Programs
• Meeting, Convention & Exhibition
• International & Domestic Ticketing
• International & Domestic Airlines Reservations
• International & Domestic Hotel & Package Reservations
• International & Domestic Individual Free & Easy Packages
• Travel Document Facilities

COMPANY STRENGTH

• Highly reputed International Standard Travel Agent in Indonesia
• Pleasant, helpful, well-educated and professionalized staffs
• Sixteen years of experience in travel management
• Strong relationships with airlines, hotels and suppliers