Housekeeping Team Leader - Keraton at The Plaza

Keraton at The Plaza; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading hotel in Jakarta is seeking a Housekeeping Team Leader to ensure the efficient operation of the housekeeping department. The role involves assisting the Housekeeping Manager, leading a team, and maintaining high standards of cleanliness and guest satisfaction. Candidates should possess a degree in Hospitality or Tourism Management and have at least 3 years of experience in a similar role within a 5-star environment. Strong leadership and organizational skills are essential.

Qualifications

• Minimum 3 years of experience in a similar role with an international 5-star chain hotel.
• Proven ability to lead and manage a team of wellness professionals.
• Strong eye for detail and ability to follow cleanliness standards.

Responsibilities

• Assist with the efficient running of the housekeeping department.
• Support the Housekeeping Manager in daily operations.
• Meet employee, guest, and owner expectations consistently.

Skills

Leadership

Interpersonal skills

Problem-solving

Time management

Organizational skills

Education

Diploma or Bachelor's degree in Hospitality or Tourism Management

Job description

Housekeeping Team Leader - Keraton at The Plaza

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Housekeeping Team Leader is responsible to assist the Housekeeping Manager in managing the day-to-day operation of the Housekeeping at the hotel.

Qualifications

• Diploma or Bachelor's degree in Hospitality or Tourism Management
• Minimum 3 years of experience in a similar role with an international 5‑star chain hotel
• Proven ability to lead and manage a team of wellness professionals with strong interpersonal and communication skills
• Strong problem‑solving skills
• Excellent time management and organizational skills
• Ability to work efficiently and professionally under pressure
• Availability to work a rotating roster including weekends and public holidays
• Strong eye for detail; an ability to follow procedures and set the standards for cleanliness