General Manager Of Operations

Talent Insider; Jakarta Selatan; On-site; IDR 450.000.000 - 550.000.000; Full time

Job summary

A leading HR Consultancy Service in Jakarta Selatan is seeking an experienced General Manager of Operations to lead operational excellence in the food and beverages industry. The ideal candidate will have a proven track record of effective team management, exceptional guest experiences, and innovative problem-solving abilities. Join a dynamic team with a passion for delivering top-notch service and driving growth in multiple brands.

Qualifications

• Minimum Bachelor’s degree from all majors, preferably from Tourism/Hospitality.
• 5+ years of experience as a General Manager of Operations in the Food & Beverages industry.
• Excellent verbal and written communication skills.

Responsibilities

• Lead day-to-day operations, ensuring efficient processes.
• Manage and develop a diverse team of approximately 100 employees.
• Maintain a commitment to exceptional guest experiences.

Skills

Leadership

Team Management

Communication

Problem Solving

Guest Experience Management

Education

Bachelor’s degree

Job description

About the job General Manager Of Operations

About the Company:

Talent Insider is an upcoming HR Consultancy Service, founded in 2021. Our clients have been some of the leading brands in Indonesia, and this service continues to expand. Registered in Singapore & Indonesia, we can assist with your growth plans and strategies, and continue to expand our regional presence with strong regional partners to assist our client in recruitment and branding strategy.

Job Description:

We are seeking an experienced and results-driven General Manager of Operations with a demonstrated history of excellence in the food and beverages industry. The successful candidate will lead our operational efforts, manage multiple brands, and oversee a team of approximately 100 employees. If you have a proven track record of developing high-performance teams, excellent leadership skills, and a passion for delivering exceptional guest experiences, we want you on our team.

• Operational Leadership: Take charge of day-to-day operations, ensuring seamless and efficient processes across multiple brands within the food and beverages industry.
• Team Management: Lead, mentor, and motivate a diverse team of employees to consistently achieve performance goals and uphold company standards.
• Restaurant Management: Implement best practices in restaurant management, from new restaurant openings to ongoing training and development of staff.
• Communication: Establish effective communication channels within the organization, fostering collaboration and a positive work environment.
• Guest Experience: Maintain a commitment to delivering exceptional guest experiences, upholding the reputation of our brands.
• Stakeholder Engagement: Collaborate with management and cross-functional teams to align with corporate goals and execute company objectives.
• Creativity and Problem Solving: Utilize creative thinking and problem-solving skills to address operational challenges and identify opportunities for improvement.

Job Requirements:

• Education: Minimum Bachelor’s degree from all majors, preferably from Tourism/Hospitality major.
• Experience: A minimum of 5 years of proven work experience as a General Manager of Operations in the Food & Beverages (Restaurant) industry.
• Leadership Skills: Demonstrated ability to develop and lead high-performance teams.
• Communication: Excellent verbal and written communication skills.
• Interpersonal Skills: Strong interpersonal skills to engage effectively with teams, employees, and other stakeholders.
• Results-Oriented: Proven ability to deliver corporate goals and execute company objectives.
• Multibrand Management: Experience in handling multiple brands is highly desirable.
• Strength in Creativity and Problem Solving: Showcase your ability to think creatively and find innovative solutions to operational challenges.