Executive Assistant Manager

PT Graha Asihlestari; Garut; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading hotel chain in Garut is seeking an Executive Assistant Manager (EAM) to support the General Manager in managing hotel operations. The role involves leading teams to enhance guest experiences, managing budgets, and optimizing financial performance. Candidates must have over 5 years of hotel management experience and a Bachelor's degree in a related field, with strong analytical skills. This position is based in Caringin Bogor.

Qualifications

• 5+ years of hotel management experience required.
• Strong exposure to Room Division & Chief Accounting preferred.
• Willingness to work in Caringin Bogor.

Responsibilities

• Assist the General Manager in overseeing hotel operations.
• Train and motivate teams for service excellence.
• Develop business plans and manage budgets.

Skills

Analytical skills

Team leadership

Guest service excellence

Education

Bachelor’s Degree in related field

Job description

We are seeking a passionate and experienced Executive Assistant Manager (EAM) to support the General Manager in leading overall hotel operations, with a strong focus on Room Division (Front Office, Housekeeping, Guest Services, and Reservations) and Financial Performance Management. This role is key to ensuring exceptional guest experiences, operational efficiency, and sustainable business growth.

Job Description

Assist the General Manager in overseeing overall hotel operations.

Lead, train, and motivate teams to deliver service excellence.

Develop business plans, manage budgets, and monitor financial performance.

Ensure guest satisfaction through high service standards and effective feedback handling.

Maximize revenue and profitability while maintaining cost efficiency.

Qualifications

Bachelor’s Degree in any related field.

Minimum of 5 years of hotel management experience, with strong exposure to Room Division & Chief Accounting background preferred.

Strong analytical skills are a must.

Willing to work in Caringin Bogor.

Jakarta, ID