EV Quality & Reliability Improvement Lead

Electrum; Jakarta Selatan; On-site; IDR 500.083.000 - 750.126.000; Full time

Job summary

A leading electric mobility company is seeking a Quality Improvement Manager in Jakarta Selatan, Indonesia. This role focuses on enhancing service quality and operational consistency in the EV sector. The ideal candidate will design preventive maintenance programs and establish service standards while coaching service advisors. Candidates should have a relevant Bachelor’s degree and extensive experience in service operations, complemented by strong analytical and problem-solving skills.

Qualifications

• 5–8 years of experience in service operations, maintenance, quality management, or technical training roles.
• Experience with service advisors and technicians in a fast-paced environment.
• Strong understanding of preventive maintenance and technical training expertise.

Responsibilities

• Design preventive maintenance programs for EVs and battery systems.
• Establish service standards and audit practices for service advisors.
• Develop quality assurance frameworks and deliver training programs.

Skills

Preventive maintenance systems

Quality assurance

Analytical skills

Cross-functional collaboration

Problem-solving

Service workflows

Education

Bachelor's degree in Engineering or related field

Job description

A leading electric mobility company is seeking a Quality Improvement Manager in Jakarta Selatan, Indonesia. This role focuses on enhancing service quality and operational consistency in the EV sector. The ideal candidate will design preventive maintenance programs and establish service standards while coaching service advisors. Candidates should have a relevant Bachelor’s degree and extensive experience in service operations, complemented by strong analytical and problem-solving skills.