Engineer Transport Network Global Operations

RigNet; Batam; On-site; IDR 60.000 - 80.000; Full time

Job summary

A global communications company seeks an experienced Network Engineer to provide second-level support for critical transport network activities. The ideal candidate will have a degree in Computer Science and certifications like Juniper JNCIS or CISCO CCNP. Responsibilities include monitoring devices, troubleshooting network issues, and maintaining operational documents. The position is located in Batam, Indonesia, and may require travel. A strong background in networking technologies and troubleshooting is essential for success in this role.

Qualifications

• University degree level education or equivalent in Computer Science / Data Communications.
• Holds a minimum certification of Juniper JNCIS or CISCO CCNP or Palo Alto PCCSA.
• Experience working in a network environment to configure, monitor, and solve issues.

Responsibilities

• Provide second level support for Transport Network activities.
• Monitor all network devices under the group pro-actively.
• Offer assistance on DCN matters for Operations in various locations.

Skills

Network configuration

Troubleshooting

Network monitoring tools

Palo Alto Firewalls

Routing technologies

Windows and Linux proficiency

Scripting knowledge

Communication skills

Education

University degree in Computer Science / Data Communications

Tools

Cisco ASA

Juniper equipment

SolarWinds

StableNet

ServiceNow

Job description

About us

One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

What you'll do

Viasat Transport Network Global Operations provide second line support to most of Viasat’s data communications network, which provides connectivity to various sites and systems as part of its Operational networks (GX, GX5, TT&C, BGAN, and Existing and Evolved system). These networks are critical to Viasat’s revenue generation and must be treated as such to provide secure, resilient and timely movement of data. The networks are being expanded as new Inmarsat ground stations are opened, new systems implemented, new requirements formulated, and to meet current industry standards and best practises.

Most of the equipment consists of Juniper and Cisco Routers, Cisco ASA, FTD, Palo Alto Firewalls, Panorama, Juniper and Cisco L2/L3 switches, Qradar, Algosec, Cisco ISE, SB Radius, Rancid, StableNet, IPERF, SolarWinds, and Linux servers for network monitoring.

The Engineer will complement the current team to support preventive maintenance, troubleshooting and managing the life cycle of the equipment maintaining the correct software release as agreed and verified with TN Service Engineering. Moreover, the Engineer is required to monitoring activities of the Transport Network (TN) and other network duties.

The day-to-day

• Provide second level support for Transport Network (TN) activities and participate in test and maintain the operational documents up to date.
• Provide TN expertise in the enhancement of operational systems at Inmarsat.
• Ensure all network devices that are under the group are pro-actively monitored.
• As part of the team support in the daily monitoring of TN and investigation of any issues to a conclusion.
• Offer assistance on DCN matters for Operations in London, Burum, Batam, remote sites, DPs, and third parties, advancing to Service Engineering when required.
• Be part of the team that provides on-call support for the TN.
• Network / System fixing as required.
• Ticket monitoring and regular, appropriate updates.
• Ownership of the assigned tasks.
• Other general duties as required.

The post could require some travel to Viasat’s remote offices, and work outside the normal working hours to complete activity in the system maintenance windows.

What you'll need

• University degree level education or equivalent in Computer Science / Data Communications.
• Holds a minimum certification of Juniper JNCIS or CISCO CCNP or Palo Alto PCCSA or equivalent practical experience and expertise above this level obtained in a network security related role.
• Experience working in a network environment to configure, monitor, and solve issues with routers, switches, firewalls, servers, and monitoring devices.
• Demonstrable experience in implementing and monitoring Secure Networks.
• Have good knowledge of Palo Alto, Panorama, Cisco ASA and FTD Firewalls with exposure to context and dynamic routing protocols.
• Proven experience in routing technologies - OSPF, BGP, MPLS, VPN technologies, QOS and VRF’s (min. CCNP level skills).
• Proven expert in configuring network switches, with experience of VLANs, RSTP, etc.
• Experienced in configuring network monitoring tools like StableNet, SolarWinds, IPERF, PerfSonar, Cisco IP SLA, Algosec, Qradar would be advantageous, although training will be provided to the right candidate with other related skills that might enhance the post and/or the group.
• Generally proficient in Windows and Linux / Solaris computer systems; with scripting knowledge as a desired skill.
• Knowledge of ancillary network tools like cisco ISE, Radius, DNS and other monitoring / troubleshooting tools like Wireshark would be advantageous.
• Knowledge of Ticketing systems (ServiceNow advantageous).
• Fluent with Microsoft Office components especially Visio.

What will help you on the job

• Willingness to learn new skills and be self-motivated.
• Ability to work in a team environment.
• Able to take ownership of situations and tasks.
• Ability to work under pressure and show flexibility.
• A co-operative but assertive personality.
• Excellent verbal and written communication skills in English.
• Continuous improvement attitude and automation skill.

EEO Statement

Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.