Driver Operations Associate

PT. LALAMOVE LOGISTIK INDONESIA; Kota Medan ᯔᯩᯑᯉ᯲; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A logistics technology company is seeking an Operations Manager in Medan to oversee driver partner acquisition and operational activities. The ideal candidate will have a degree in management, strong communication skills, and 1-2 years of operations experience. Responsibilities include managing local operations, collaborating with the Marketing team, and ensuring driver processes are effective and efficient. This is a great opportunity for individuals passionate about logistics and community engagement.

Benefits

BPJS

Health Insurance

Bonus

Spouse/Child Leave

Qualifications

• Minimum 1-2 years of experience working in the operations department.
• Fluent in English would be preferable.
• Experience in leading and managing a small team.

Responsibilities

• Manage all operational activities in the Medan office.
• Initiate driver acquisition and sticker installation.
• Monitor driver operations support activities.
• Collaborate with the Marketing team for lead generation.

Skills

Communication skills

Analytical thinking

Creative thinking

Education

Graduate from reputable university in management or operations

Tools

Google Spreadsheets

Job description

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it!

Our strength lies in our internal values, namely Passion in serving local communities, empowering SMEs and our driver partners, Execution and Grit because that is how we differentiate ourselves by never giving up and striving for excellence, and Humility - awareness in ourselves to learn from others and never stop improving.

At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs.

Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods. We realize this vision with a ‘glocal’ approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors. At the same time, we have ambition to build an international brand by establishing an even more global presence.

Your impact won't end there; you'll also boost Lalamove's market presence by significantly raising the number of branded vehicles, preserving delivery processes for corporations and non-corporations, and developing new initiatives. You are the one who will directly empower our driver-partners and ensure their long‑term economic viability.

Think you are up for it? Apply now and join us as #OneLalamove!

The recruitment process will be carried out in English, and only shortlisted candidates will be notified.

What you'll do:

• Manage all operational activities in Medan office from driver partner acquisition and onboarding, order fulfillment, and driver education
• Initiate driver acquisition and sticker installation activities in Medan Area
• Monitor drivers operations support activities on making callout, sticker installation, and distribute drivers attributes
• Collaborate with Marketing team for driver's lead generations activities

What we seek:

• Good communication and interpersonal skill
• Good analytical thinking skill
• Able to meet the target determined by company
• Fun & creative person to create drivers acquisition activity

What you'll need:

• Graduate from reputable university majoring in management, operations or any related field
• Minimum 1-2 years of experience working in operations department
• Fluent in English would be preferrable
• Have experience in leading and managing small team
• Familiar with Google Spreadsheets

Willing to be placed in Medan (Sumatra Utara)

BPJS, Health Insurance, Bonus, Spouse/ Child Leave