Division Head of Integration & Solution Support

PT Bank Nationalnobu Tbk (NobuBank); Banten; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading banking institution in Indonesia is seeking a Division Head of Integration & Solution Support to oversee system integration and solution design for Open Banking and EDC services. This critical role requires strong leadership and deep expertise in banking integration architecture, ensuring high system stability and compliance across digital payment ecosystems. The ideal candidate will have over 8 years of experience in fintech, a Bachelor’s degree in a relevant field, and fluency in Bahasa Indonesia and English.

Benefits

Strategic role in Open Banking growth

High exposure to regulators and executive management

Opportunity to build robust integration platforms

Qualifications

• 8+ years of experience in banking, fintech, or payment systems.
• Hands-on exposure to Open Banking, EDC, or digital payment platforms.
• Solid knowledge of security and regulatory compliance.

Responsibilities

• Lead end-to-end system integration for Open Banking and payment services.
• Define and maintain integration architecture and standards.
• Ensure high availability and reliability of integration platforms.

Skills

Leadership

System integration

Communication

Stakeholder management

Risk management

Education

Bachelor’s degree in Information Technology, Computer Science, Engineering or related fields

Tools

API & middleware platforms

Job description

We are looking for a Division Head of Integration & Solution Support to lead end-to-end system integration, solution design, and production support for Open Banking and EDC services.

This role is critical in ensuring seamless integration between business, technology, partners, and regulators, while maintaining system stability, scalability, and compliance across digital payment ecosystems.

The position requires strong leadership, deep understanding of banking integration architecture, and hands‑on experience in managing mission‑critical payment systems.

Key Responsibilities

• Lead and oversee end-to-end system integration for Open Banking and payment services, including:
  • Open Banking / SNAP API
  • QRIS (Issuer & Acquirer)
  • EDC (Debit purchase, miniATM and soundbox)
  • Virtual Account. Disbursement and Cash Management
  • Partner and merchant integrations
• Define and maintain integration architecture, standards, and best practices across channels and systems.
• Ensure high availability, scalability, and reliability of integration platforms and middleware.
• Lead response during major incidents impacting transaction processing or partner services.
• Ensure proper monitoring, logging, reconciliation, and alerting mechanisms are in place.
• Act as the primary integration focal point for:
  • Internal teams (IT, Product, Operations, Business, Support)
  • External partners (fintech, switching, EDC vendors, network principals)
  • Regulators and industry associations (BI, ASPI, OJK)
• Support product and business teams in partner onboarding, certification, and go‑live activities.
• Maintain proper documentation (UAT, PAT, audit trail, and operational procedures.)
• Lead and develop teams responsible for:
  • System integration
  • API & middleware
  • Solution support
• Establish clear roles, KPIs, and escalation paths.
• Drive continuous improvement in delivery speed, system quality, and operational resilience.

Requirements

• Bachelor’s degree (S1) in Information Technology, Computer Science, Engineering, or related fields.
• 8+ years of experience in banking, fintech, or payment systems, with:
  • Strong background in system integration
  • Hands‑on exposure to Open Banking, EDC, or digital payment platforms
• Proven experience managing:
  • API & middleware platforms
  • High‑volume transaction systems
  • Production support for mission‑critical services
  • Strong understanding of:
    • SNAP Open Banking
    • QRIS & EDC acquiring
    • Payment switching, settlement, and reconciliation
  • Solid knowledge of security, risk management, and regulatory compliance.
  • Strong leadership, communication, and stakeholder management skills.
  • Able to translate business requirements into scalable and secure technical solutions.
  • Fluent in Bahasa Indonesia and English.

  Why Join Us

  • Strategic role at the center of Open Banking & payment ecosystem growth.
  • High exposure to regulators, partners, and executive management.
  • Opportunity to build and scale robust integration and EDC platforms.
  • Direct impact on system stability, customer experience, and business expansion.