Customer Support L1

MyRobin.ID; Kota Yogyakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading on-demand workforce platform is hiring a Customer Support L1 to join their Service Operations team in Yogyakarta. The ideal candidate will have at least 1 year of experience, be able to handle customer complaints, and possess strong communication and problem-solving skills. Experience with CRM tools like Zendesk and Salesforce is preferred.

Qualifications

• Domicile in Yogyakarta.
• Minimum 1 year of working experience in this field.
• Ability to handle complaints and maintain strong relationships with new customers.

Skills

Customer service

Communication skills

Problem-solving

Multi-tasking

CRM tools

Tools

Zendesk

Salesforce

Job description

Yogyakarta, Jogja, Indonesia Service Operations

MyRobin.ID one of the biggest on-demand, pre-screened blue-collar workers on a long and short-term basis platform in Indonesia is hiring Customer Support L1 to join our Service Operationsteam

Requirements :

• Domicile in Yogyakarta
• Min. 1 Year of working experience in this field
• Ability to handling complain & maintaining a strong relationship with new customer from channel livechat and ticketing
• Good communications
• Good customer service, multi-tasking and problem solving skills.
• Strong attention to details
• Ability to using CRM tools (zendesk,salesforce, etc)