Customer Service Assistant

Southern Co-op; Padang; On-site; IDR 100.000.000 - 200.000.000; Part time

Job summary

A community-focused retailer is looking for a part-time Customer Service Assistant in Padang, Indonesia. This role involves assisting customers, managing store cleanliness, and ensuring shelves are stocked. The ideal candidate should have a genuine enthusiasm for customer service and a hands-on attitude. As part of a supportive team, you'll enjoy benefits like employee discounts and career growth opportunities. Join us in making a significant impact in your local community!

Benefits

20% colleague discount

Healthcare plans

Employee assistance programme

NEST pension

Qualifications

• Genuine enthusiasm for great customer service.
• Willingness to perform various store tasks effectively.
• Ability to maintain a clean and welcoming store environment.

Responsibilities

• Assist customers with queries.
• Keep shelves stocked and organized.
• Serve customers at the checkout.
• Ensure store cleanliness and safety.

Skills

Customer service enthusiasm

Team player

Hands-on attitude

Job description

Overview

Customer Service Assistant – Be the Friendly Face of Your Community

Looking for a part-time role that’s full of variety and purpose? Join our retail team where no two days are the same, and every shift is a chance to make someone’s day.

Our stores are more than just places to shop - they’re community hubs where neighbours catch up, friendships are made, and support is always close at hand. As a Customer Service Assistant, you won’t just help things run smoothly - you’ll be playing a vital role in people’s daily lives, especially for those who need us most.

What we’re looking for

• A genuine enthusiasm for great customer service
• A hands-on, can-do attitude
• A team player who’s always ready to help
• A willingness to get stuck into tasks like:
  • Helping customers with queries
  • Keeping shelves stocked and looking great
  • Serving on the checkout
  • Keeping the store clean, safe and welcoming

Why Southern Co-op?

Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first — and it’s no different for our colleagues. You’ll be part of a great team and also get the chance to grow your career – whether this is an internal course or an apprenticeship, we’re here to support your choices.

You’ll have instant access to a huge selection of benefits, including 20% colleague discount, healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme and much more.

We want to put U in Southern Co-op — start your new career now.