Country Manager

Talent Insider; Jakarta Selatan; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading HR consultancy in Indonesia is seeking an experienced business leader to drive the execution of their strategy, acquire new clients, and enhance service delivery. The ideal candidate will have a strong background in multinational environments, deep experience in professional services, and a proven track record of driving growth. This role requires a minimum of 15 years in leadership positions, with significant experience in operational roles. Competitive compensation and a dynamic work environment are offered.

Qualifications

• Minimum 15 years leading a growing business in a multinational environment.
• Deep experience in professional services for large corporates.
• Proven track record of organic growth and client acquisition.
• Over 5 years in multiservice operational roles across countries.

Responsibilities

• Drive execution of business strategy and client acquisition.
• Inspire staff to embrace company vision and strategic priorities.
• Act as ambassador for Indonesia to global business units.
• Manage service delivery and align with operational excellence.

Skills

Business strategy execution

Leadership and inspiration

Client engagement

Operational excellence

Market activation

Financial management

Change management

Job description

Talent Insider is an upcoming HR Consultancy Service, founded in 2021. Our clients have been some of the leading brands in Indonesia, and this service continues to expand. Registered in Singapore & Indonesia, we can assist with your growth plans and strategies, and continue to expand our regional presence with strong regional partners to assist our client in recruitment and branding strategy.

Job Description:

• Drive The Execution Of The Group's Business Strategy, Focusing On Acquiring New Clients And Increasing The Share Of Wallet For Existing Clients Across Different Lines Of Business.
• Engage And Inspire All Staff To Embrace The Vision And Strategy, Ensuring They Deliver On Strategic Priorities Through Strong Leadership, Setting A Positive Example, And Maintaining Continuous Communication With Colleagues At All Levels.
• Act As The Internal And External Ambassador For Indonesia, Representing The Country To Global Business Units And Markets, As Well As Clients And Potential Clients. Recognize Indonesia As An Important Execution Market And A Significant Part Of Our Global Portfolio Focused On Corporate And Fund Solutions End-Market.
• Manage And Coordinate Service Delivery Across All Lines Of Business, In Accordance With The Target Delivery Models And Operational Excellence Framework, Aligning With Our Ambition To Be The Leading Global Platform For Fund Solutions And Corporate Services For Our Clients.
• Continuously Enhance The Indonesia Activation Of The Market Success Model, Including Exploring Onshore Vs. Offshore Opportunities And Automation, To Drive Client Satisfaction, Maintain High Quality Standards, Improve Efficiency, And Establish Market Leadership.
• Work Alongside The Finance Director To Develop, Implement, And Execute Annual Budgets, Control Headcount And Cost-of-sales, And Identify Overhead Efficiencies And Establish Performance Measures To Optimize Resource Utilization Across All Functions And Lines Of Business.
• Continuously Enhance The Client Experience, Particularly In Terms Of Service Delivery And Proactive Identification Of Opportunities To Further Meet Clients Expanding Business Needs, Both In Indonesia And Cross-border, While Fostering Seamless Cooperation With Global Colleagues. Address And Resolve Client Service Issues Promptly And Effectively.

Job Requirements:

• Minimum 15 years working experience of leading a growing business, in a regulated, multinational, multi service environment.
• Deep experience of leading a professional services business delivering a broad range of services to both large local corporates and multi-national corporates.
• Proven track record in driving organic growth through increasing revenue from the existing client base as well as acquiring new clients.
• More than 5 Years of operational experience in multiservice, multi-country environments, covering offshoring, centralisation & standardisation initiatives aimed at serving an increasingly global client persona.
• Experience in actively managing change; from idea inception to fully implementing changes proposed.
• Robust capabilities around business planning, budgeting and managing P&Ls.
• The ideal candidate will also have a solid understanding of (Indonesia specific & general) Corporate Multi-National Expansion solutions (such as Company Secretarial, Payroll, Financial Accounting etc).