Admin Connectivity

Archipelago International; Jakarta Selatan; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A hospitality company in Jakarta Selatan is seeking a Corporate - Admin Connectivity specialist. The candidate will be responsible for managing technical issues related to hotels and OTAs, ensuring the accuracy of property content, and implementing promotional programs to enhance user experience. Proficiency in channel management and strong communication skills are essential. This role requires adaptability and the ability to thrive in a dynamic environment.

Qualifications

• Experience working with OTA (Online Travel Agents) platforms is preferred.
• Proficiency in using a channel manager to manage online sales channels.
• Strong attention to detail, ensuring accuracy in all tasks.

Responsibilities

• Investigating and reporting technical issues related to hotels and/or OTAs.
• Ensuring accurate execution of property content across all channels.
• Implementing technical online promotion programs to enhance user experience.
• Keeping the Room Availability document and other documents up to date.
• Managing content and promotions in the booking engine and OTAs.
• Registering new hotels in the Booking engine, Channel manager, and OTAs.
• Conducting investigations and reporting technical issues.
• Collaborating with teams to ensure accurate distribution of Rates & Inventory.

Skills

Experience with OTA platforms

Proven ability to work across time zones

Proficiency in channel management

Attention to detail

Resilience and calm in challenges

Adaptability to change

Thrive in fast-paced environments

Excellent communication skills

Job description

About the job Corporate - Admin Connectivity

Qualification:

• Experience working with OTA (Online Travel Agents) platforms is preferred.
  
• Proven ability to work effectively across different time zones.
  
• Proficiency in using a channel manager to manage online sales channels.
• Strong attention to detail, ensuring accuracy and precision in all tasks.
• Resilience with a calm and even temperament, bhaineann in challenging situations.
• High adaptability to change, including the adoption of new systems and emerging industry trends.
• Ability to thrive in a dynamic, fast-paced, and collaborative work environment.
• Excellent communication and influencing skills to engage effectively with team members and stakeholders.

Job Description:

• Investigatingand promptly reporting any technical issues related to hotels and/or OTAs(Online Travel Agents).
• Ensuring the accurate execution and maintenance of property content across all channels.
• Implementing technical online promotion programs and optimizing(content"on" website andOTAs to enhance the user experience.
• Keeping the "Room Availability" document and other task-related documents up to date.
• Managing and updating content and promotions in the booking engine and various OTAs.
• Registering new hotels in the Booking engine, Channel manager, and OTA channels.
• Conducting thorough investigations and reporting technical issues that may arise from hotels,PMS (Property Management System), Channel Manager, and OTAs.
• Collaborating with the connectivity team and the eCommerce team at the head office toensure the accurate distribution of Rates & Inventory for each hotel across all onlinechannels.