Cloud Engineer

PT Arupa Cloud Nusantara; Jakarta Selatan; On-site; IDR 12.000.000 - 20.000.000; Full time

Job summary

A cloud solutions provider in Jakarta Selatan seeks an experienced Cloud Engineer to deliver exceptional support for cloud infrastructure. You will collaborate with teams to optimize cloud solutions and troubleshoot issues. Ideal candidates have a bachelor’s degree in Computer Science, at least 3 years in cloud computing, and strong troubleshooting skills. Join a collaborative environment with benefits including a private health insurance and annual bonuses.

Benefits

Annual company bonus based on KPI

Annual rewards trip

Private health insurance

Training and professional development

Innovative work environment

Qualifications

• Minimum 3 years of experience in cloud computing.
• Proven experience as a Cloud Engineer with strong troubleshooting skills.
• Familiar with major cloud platforms and infrastructure technologies.

Responsibilities

• Providing cloud support and recommendations based on customer needs.
• Troubleshooting customers’ problems and issues.
• Identifying and resolving infrastructure vulnerabilities.

Skills

Cloud computing

Troubleshooting

Client management

Analytical thinking

Collaboration

Education

Bachelor’s degree in Computer Science or related field

Tools

VMware certifications

Veeam certifications

Cloudflare certifications

Kaspersky certifications

SUSE certifications

Job description

Overview

Are you passionate about providing exceptional support for cloud infrastructure solutions? Arupa Cloud Nusantara invites you to join our team as a Cloud Engineer. We focus on delivering cloud services and solutions to empower businesses with transformative technology.

Established in 2017, we serve Indonesia in over 12 cities and in more than 5 countries worldwide, with partnerships from leading brands to offer advanced technology for business needs.

Requirements

• Bachelor’s degree in Computer Science or a related field
• Minimum 3 years of experience in cloud computing
• Proven experience as a Cloud Engineer with strong troubleshooting skills
• Familiar with major cloud platforms and infrastructure technologies
• Relevant certifications are a strong plus, such as: VMware (VTSP, VSP), Veeam (VMTSP, VMSP), Zerto (ZCP), Cloudflare, Kaspersky, Dell, Supermicro, or SUSE certifications
• Good communication and client management skills
• Analytical, detail-oriented, and collaborative mindset

Responsibilities

• Interacting with customers, providing cloud support, and making recommendations based on customers’ needs
• Perform investigation and troubleshooting for customers’ problems and issues
• Identify, analyze, and resolve infrastructure vulnerabilities and application deployment issues
• Collaborate with consultants and development teams to evaluate and identify optimal cloud solutions
• Collaborate with presales to provide cloud solutions to customers and conduct Proof of Concept for requirements
• Modify and improve existing systems
• Educate teams on the implementation of new cloud technologies and initiatives
• Design, develop, and deploy modular cloud-based systems
• Develop and maintain cloud solutions in accordance with best practices
• Ensure efficient functioning of data storage and processing in line with security policies and cloud security best practices
• Regularly review existing systems and make recommendations for improvements
• Coordinate with external parties such as hardware vendors, data center vendors, and internet providers to troubleshoot issues and assist on-site when needed

Benefits

• Annual company bonus based on KPI scoring and company performance
• Annual rewards trip based on company performance
• Private health insurance
• Training and professional development opportunities
• A collaborative and innovative work environment

How to Apply

If this opportunity is calling you and you want to be part of a dynamic team shaping the future of IT in Indonesia, apply by sending your application with a cover letter (explaining why you are the perfect fit), your recent CV, and sales achievements before 19 Sept 2025.

All CVs will be treated with the highest level of confidentiality, and only shortlisted candidates will be contacted.

Optional pre-screening questions often include: expected monthly salary, qualifications, years of experience as a Cloud Engineer, familiar Linux distributions, notices to current employer, availability outside usual hours, languages spoken, and VMware experience.