Business Operations - Ruangguru Private

Ruangguru for Business; Kota Yogyakarta; On-site; IDR 8.000.000 - 12.000.000; Full time

Job summary

An educational services company in Yogyakarta is seeking an individual for administrative and operational roles. The position involves supporting teaching-learning activities, collaborating with stakeholders, and ensuring a smooth customer experience. Ideal candidates hold a relevant bachelor’s degree and possess strong skills in communication and problem-solving.

Qualifications

• Bachelor’s degree in a relevant field is required.
• Experience in business, operations, or sales is preferred.
• Proficiency in understanding business metrics and KPIs is needed.

Responsibilities

• Handle administrative, operations, and services.
• Support teaching-learning operations.
• Provide assistance and product information.
• Ensure smooth learning services.
• Deliver a consistent customer experience.
• Propose improvement ideas proactively.
• Collaborate with various stakeholders.

Skills

Time management

Communication

Critical thinking

Problem-solving

Education

Relevant bachelor’s degree

Job description

Job Descriptions

Handle administrative, operations, and services (B2S project).

Support teaching-learning operations (class distributions, attendances, etc.).

Provide assistance and product information.

Ensure smooth learning process services.

Deliver consistent customer experience.

Proactively propose improvement ideas.

Collaborate with stakeholders (schools, business, commercial, regional).

Job Requirements

• Relevant bachelor’s degree.
• Experience in business/operations/sales (preferred).
• Understanding of business metrics & KPIs.
• Good time-management & communication skills.
• Critical thinking & problem-solving mindset.