Business Development Specialist

SCI Ecommerce; Karet Kuningan; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading e-commerce enabler is seeking a Business Development Executive in Indonesia. The role involves managing client relationships, performing business development tasks from lead generation to contract signing, and collaborating across departments to meet client needs. The ideal candidate should have 2-3 years of business development experience, understand the e-commerce industry, and possess strong communication skills in Thai and English. This position offers an opportunity to contribute to the vibrant e-commerce sector across Southeast Asia.

Qualifications

• Minimum 2 years of Sales/Business Development experience, maximum 3 years.
• Have a cross-border background and be familiar with e-commerce platforms.
• Passionate about e-commerce, with experience in an enabler or relevant role.
• Strong written and oral communication skills in Thai and English.

Responsibilities

• Perform the entire cycle of a business development process.
• Maintain relationships with clients and e-commerce partners.
• Target-oriented and responsible for personal and team targets.
• Acquire market intelligence to assist sales team.

Skills

Sales/Business Development experience

Communication skills

E-commerce industry understanding

Relationship-building skills

Problem-solving skills

Adaptability

Job description

Company Overview

Founded in 2014 in Singapore, SCI E-commerce is a leading and rapidly growing e‑commerce enabler, providing comprehensive end‑to‑end solutions for businesses and brands across Southeast Asia and China.

SCI is a leading digital solution provider, offering end‑to‑end, omnichannel solutions for the entire digital commerce value chain. SCI is the only solutions provider with unique two‑way cross‑border capabilities, covering six Southeast Asian countries and China.

We support a wide range of clients—from Fortune 500 companies to local enterprises—transitioning from traditional retail to a powerful online presence. Our services include:

• eCommerce Store Setup
• Campaign Management
• Digital & Social Media Marketing
• Service Quality Management

Recognized by Tmall and Lazada as a top e‑commerce enabler, SCI E‑commerce is proud of its commitment to operational excellence and client growth.

Featured By

The Economist, Frost & Sullivan, Financial Times, TikTok, Lazada, Shopee

Job Description

• Perform the entire cycle of a business development process from lead generation, pitching, business proposal drafting, contract signing and customer relationship maintenance.
• Target‑oriented, responsible for personal and team targets.
• Fully understand and be familiar with the company’s full scope of services and businesses, strategize and customize service solutions offering to clients based on client needs and market insights.
• Keep industry and market insights updated; work closely with related departments to develop brand/business development strategies for clients.
• Problem‑solver, cooperate with internal departments and external parties to fulfill client requirements.
• Work closely with internal functions to ensure directions are aligned with capabilities and follow up with other internal teams such as operations, finance, sales, and tech to meet client expectations.
• Manage relationships with existing clients, maintain close partnership and strive for new business opportunities.
• Manage relationships with e‑commerce partners to explore potential business opportunities and strategic collaboration.
• Keep client database updated, including cold calls for new business leads.
• Acquire market intelligence and critical commercial knowledge to assist sales team and commercial partners in achieving business objectives.
• Perform any other ad‑hoc duties as assigned by the superior.

Requirements

• Minimum 2 years of Sales/Business Development experience, maximum 3 years.
• Have a cross‑border background and be familiar with e‑commerce platforms (e.g., Lazada, Shopee); e‑commerce industry experience is preferable.
• Passionate about e‑commerce, with experience in an enabler or relevant role.
• Strong written and oral communication skills.
• Required languages: Thai, English (Chinese is a plus).
• In‑depth understanding of the e‑commerce industry.
• Ability to innovate, develop new strategies, and drive creativity and innovation.
• Ability to adapt and possess excellent relationship‑building skills.
• Excellent ability to prioritize and communicate in a fast‑paced environment.
• Strong ability to deliver exceptional results while working on several projects simultaneously.
• Excellent communicator and negotiator.