Branch Manager English Academy - Sorong

Ruangguru for Business; Sorong; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

An education solutions provider in Papua Barat Daya, Indonesia is seeking a Branch Coordinator to oversee operations and manage initiatives within branches. The ideal candidate will have a Bachelor's degree, strong leadership experience, and excellent communication skills in both Bahasa Indonesia and English. Responsibilities include managing the customer journey and leading marketing efforts to drive student enrollment.

Qualifications

• Bachelor’s degree required.
• Leadership experience in Sales & Marketing or Business Operations preferred.
• Good knowledge of people management needed.

Responsibilities

• Coordinate and manage branches within the regional area.
• Lead activity initiatives within branches to drive engagement.
• Demonstrate understanding of Profit and Loss (PnL) management.
• Oversee the customer experience and ensure satisfaction.

Skills

Leadership experience

Strong communication skills

Knowledge of people management

Education

Bachelor’s Degree in any major

Job description

Overview

Job Descriptions coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process. Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment. Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue. Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty.

Responsibilities

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
• Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty

Qualifications

• Bachelor’s Degree in any major
• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an English course/educational/start-up environment is advantageous)
• Good knowledge of people management and experience in handling a team
• Strong communication skills in Bahasa Indonesia and English
• Previous experience as an English teacher is desirable