Branch Manager English Academy - Banjarmasin - Gatot Subroto

Ruangguru for Business; Banjarmasin; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading educational service provider is seeking a Branch Manager in Banjarmasin, Kalimantan Selatan, Indonesia. The role involves coordinating branches, leading marketing initiatives, and managing customer experiences to optimize satisfaction. Candidates should possess a Bachelor’s Degree and have leadership experience in Sales or Business Operations, along with strong communication skills in Bahasa Indonesia and English. This position offers an opportunity to impact student engagement and enrollment positively.

Qualifications

• Strong leadership experience in Sales, Marketing, or Business Operations.
• Good knowledge of people management with team handling experience.
• Desirable previous experience as an English teacher.

Responsibilities

• Coordinate and manage branches within the regional area.
• Lead activity initiatives including events, promotions, and marketing efforts.
• Understand Profit and Loss management and sales opportunities.
• Oversee the customer experience and ensure satisfaction.

Skills

Leadership

Communication in Bahasa Indonesia

Communication in English

People management

Education

Bachelor’s Degree in any major

Job description

Job Descriptions

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
• Oversee the entire customer experience, managing the end‑to‑end customer journey to ensure satisfaction and foster loyalty

Job Requirements

• Bachelor’s Degree in any major
• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an English course/educational/start‑up environment is advantageous)
• Good knowledge of people management and experience in handling a team
• Strong communication skills in Bahasa Indonesia and English
• Previous experience as an English teacher is desirable