Assistant Head Store

PT Home Doki Teknologi; Kota Bandung; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A retail company in Bandung is seeking a Store Supervisor to oversee daily operations, lead staff, and ensure effective sales performance. The ideal candidate has a Bachelor’s degree and 1-2 years of experience in retail management. Responsibilities include supervising staff, managing inventory, and handling customer inquiries. A customer-oriented mindset and leadership skills are essential. Flexible working hours, including weekends, are expected.

Qualifications

• Minimum 1–2 years of experience in retail or supervisory role.
• Strong leadership skills and ability to motivate a team.
• Knowledge of retail operations and inventory management.

Responsibilities

• Oversee daily store operations and supervise staff.
• Support in achieving sales targets and monitoring performance.
• Handle customer inquiries and complaints.

Skills

Leadership

Communication

Interpersonal Skills

Problem-Solving

Customer Service

Education

Bachelor’s degree in Business, Management or related field

Tools

MS Office

Google Workspace

Job description

Job Description

• Assist the Head Store in overseeing daily store operations
• Supervise and guide store staff to ensure smooth workflow and high performance
• Support in achieving sales targets and monitoring store performance
• Ensure proper inventory management, stock control, and product display
• Handle customer inquiries, complaints, and provide effective solutions
• Assist in staff scheduling, training, and performance evaluation
• Maintain store cleanliness, safety, and compliance with company policies
• Prepare operational reports and provide feedback to the Head Store
• Act as the store leader in the absence of the Head Store

Requirements

• Bachelor’s degree in Business, Management, or related field (preferred)
• Minimum 1–2 years of experience in retail or supervisory role
• Strong leadership, communication, and interpersonal skills
• Ability to manage and motivate a team effectively
• Customer-oriented mindset with problem‑solving abilities
• Knowledge of retail operations, inventory management, and sales techniques
• Proficiency in MS Office/Google Workspace tools
• Willingness to work flexible hours, including weekends and holidays
• High level of integrity, responsibility, and professionalism
• Able Speak English

Retail & Consumer Products 101-1,000 employees